Counselling Support Worker - Charlottetown, Canada - Immigrant & Refugee Services Association PEI

Immigrant & Refugee Services Association PEI
Immigrant & Refugee Services Association PEI
Verified Company
Charlottetown, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Counselling Support Worker
Full-Time Term Position through March 31, 2023*
Salary: $23.14 per hour, 37.5 hours per week
Charlottetown, PE

  • Immigrant & Refugee Services Association PEI (IRSA) acknowledges that we are located on the traditional and unceded territory of Abegweit Mi'kmaq First Nation and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

Immigrant & Refugee Services Association PEI (IRSA), a not-for-profit organization originally founded in 1993, is seeking a
Counselling Support Worker to join us on our mission of building a welcoming and inclusive environment through bringing diverse communities together and empowering newcomers to build a future in PEI.


We help all newly landed immigrants and newcomers to Canada through providing vital support in the areas of short-term settlement services, long-term inclusion and community integration programs in the province of Prince Edward Island.


At IRSA, as an organization and as a team, we are guided by our core values of respect, empathy, diversity, integrity, accountability, innovation and team work in all that we do.


Why Join IRSA?
You'll have an impact, making a difference in the lives and livelihoods of newcomers to Prince Edward
Island, enriching our local communities through diverse, inclusive and welcoming programming, while having fun and work with a team of like-minded individuals in the process

  • Market Competitive Wages
  • Matching Group RRSP program up to 5%
  • Group Health Benefits
  • Generous Time-Off programs for worklife balance

How You'll Spend Your Time


As a
Counselling Support Worker, your primary area of focus will be assisting newcomers with gaining a better understanding of health and wellness in Canada.

You will be providing clients with the skills and resources to assist them to build and maintain beneficial connections at home, work and school.


  • Providing one to one counselling support, family interventions, referral and followup
  • Conducting outreach to relevant community groups and external stakeholders and support networks
  • Developing and facilitating group sessions, orientation sessions, and workshops for newcomer families
  • Developing and facilitating parenting sessions, preventative programming and Canadian expectations that will help participants increase their support networks
  • Creating and delivering content for public presentations to bring awareness to services available
  • Provide supportive counselling, referrals and information to empower clients to solve and cope with challenges arising from immigration or refugee resettlement in Canada
  • Liaise with community organizations, social services, school wellbeing teams, public schools branch, to form partnerships for assisting newcomers with wellness and mental health related concerns
  • Provide navigation support and advocacy for individual clients or
families who require assistance in accessing mental health and
addiction service supports

  • Referring clients to internal and external programs and services as determined through needs assessments performed
  • Represent IRSA on committees and boards, to provide education and advocacy for client needs
  • Ensure up to date case notes are completed on client files in a fulsome manner within IRSA's client management system
  • Evaluate service program delivery and provide regular reporting for funding partners
  • Participate in regularly scheduled internal meetings and professional development opportunities to be aware of trends and understand individual, team and organizations role in providing programming, supports and services for newcomers
  • The typical work schedule is Monday to Friday 8:30 am to 4:30 pm, with availability required after hours and on weekends

What You'll Bring

  • You have a postsecondary degree in Psychology or related disciplines, or an equivalent combination of education, training and experience with Trauma Informed care
  • You are an effective communicator in the English language, with excellent written and verbal communication skills, confident in public speaking and presentation settings ability to communicate in languages other than English would be considered a strong asset
  • Demonstrated a high level of empathy coupled with a strong working knowledge of challenges and issues facing newcomer population, networks and support organizations with demonstrated cultural competence and the ability to work with people from diverse backgrounds
  • Strong organizational and timemanagement skills with demonstrated ability to multitask and prioritize
  • You are a team player, who works well under pressure and with mínimal supervision
  • Previous experience working with immigrant or refugee population would be beneficial
  • Previous experience working in nonprofit organization and/or nongovernment organization would be an asset
  • You'll ha
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