Retail - Part-time Supervisor - North Vancouver, Canada - Grouse Mountain
Description
Everyday we aim to provide a high quality, dynamic and authentic mountain playground where locals and tourists can escape, have fun, learn and challenge themselves, embracing the outdoors and key elements of BC culture.
Our friendly and informative staff will help guests to create enduring memories based on remarkable experiences.Job Title:
Supervisor, Retail
Location:
North Vancouver
Department:
Retail
Reports to:
Manager and Assistant Manger, Retail
Role Status:
Part-Time, Permanent
Scope of the job:
The Retail Supervisor's primary role is to drive outstanding guest service in our retail spaces.
They'll lead our associates and Team Leaders in ensuring service targets are met, our stores are well merchandised, and day-to-day tasks are completed.
Key Responsibilities:
- Ensuring retail team meets service goals.
- Effective merchandising of retail stores.
- Associate training and onboarding.
- Daytoday operations of retail spaces including administrative and inventory related tasks
- Other duties as requested by the Retail Manager
Essential Traits:
- Guestcentric vision with a strong mission of highquality service.
- Strong leader with the ability to coach and guide others.
- Merchandising experience an asset.
- Task prioritization and focus.
- Strong communication skills with emphasis on conflict resolution.
- MUST be able to work some evenings and weekends as required.
Supervisory Responsibility:
Directly provides supervision to Team Leads and Retail Sales Associates in all 3 retail outlets as well as Theatre Hosts.
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