Shipping / Customer Service Associate - Winnipeg, Canada - Anne Mulaire Designs
1 week ago
Description
Anne Mulaire is a local Winnipeg boutique and manufacturer that sells high quality fashion garments to customers in Manitoba and across Canada and the US.
All garments are eco-friendly and made using sustainable and ethical practices.About the Role
We are looking for an energetic and enthusiastic Shipping / Customer Service Associate who can add value to our team.
The position is ideal for someone who is self-motivated and is able to work under pressure with a good eye for detail.
As an Shipping / Customer Service Associate, you will balance processing, preparing, and shipping orders with providing support to the production teams.
This is a Monday to Friday daytime position. No weekends or eveningsWhy Anne Mulaire?
We are forward thinkers, innovators, and creators. We offer competitive compensation and benefits. If you are looking to play a vital role in the success of a well-established sustainable fashion brand, we want you on our team
Your Day to Day
Shipping/Online Fulfilment:
- Track and print incoming online orders
- Identify if item(s) are in stock and if not, move orders to the production queue
- Package and label orders to prepare for shipping
- Fulfill orders in the online ecommerce website
- Coordinate shipping of packaged parcels with Canada Post or other local shippers
- Deliver packages as required with personal vehicle to local post office
- Prepare orders for instore pickup
- Perform basic cleaning activities to maintain a clean work area
Assisting with Customer Service and the Boutique:
- Greet customers and assist with sales in the boutique
- Answer the boutique phone and assist with customers overthephone
- Operate cash register, take payments, and issue receipts
- Assist in reorganizing boutique displays and keep the boutique clean and organized
- Other tasks as required
Assisting the Production Team:
- Tag and steam clothing
- Organize and restock inventory
- Cut paper patterns
- Other production tasks as required
Required Qualifications
- Strong attention to detail
- Ability to stand for long periods of time
- Excellent communication skills
- Experience with Word, Excel and general computer skills
- Commitment to quality and safety
- High School Graduate required, Associates' or Bachelors' degrees are a plus
- Must have a valid driver's licence and access to a vehicle (mileage paid)
Would be Nice
- (French & English) is an asset, but not required
- Experience in a fulfillment position is a plus, but not required
- Experience in retail or customer service is an asset, but not required
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Work Location:
In person
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