Deckorators Field Specialist - Lacolle, Canada - UFP Industries, Inc.
Description
Job Summary
The Deckorators Field Specialist supports the distribution of Deckorators products in a specific market and works on behalf of the distributor to bring brand awareness and product education to contractors in order to provide pull-through sales for dealers.
The Field Specialist works alongside distributor Account Managers to ensure all opportunities for contractor, architect, and builder product education and product specifications are captured.
PrincipleResponsibilities:
- Be the product and technical expert on all aspects of Deckorators decking and components
- Build and maintain relationships with contractors, builders, specifiers and architects
- Establish product knowledge sessions with contractors and hold various contractor events
- Certify Pros who have been educated and vetted to become our valued partners as brand ambassadors
- Engage contractors in a professional manner on various social media platforms to discuss working with Deckorators products and becoming certified pros and brand ambassadors
- Complete takeoff requests from dealers and for Certified Pros where Deckorators products are used
- Ensure Certified Pros participate in Deckorators promotions and make sure they upload supporting documentation accordingly
- Work with dealers to gather Certified Pros receipts for Deckorators purchases to help contractors utilize the Deckorators Pro Program
- Work with Lowe's PSEs and Pros to educate and encourage them to use Deckorators products in their projects
- Maintain and utilize HubSpot CRM platform for contacts, leads and opportunities
- Work with distributor to support various events put on by dealers where Deckorators can be a focus of interest
Qualifications:
- Preferred bachelor's degree or equivalent work experience in a related area
- Must be bilingual
- Minimum of one year of customer services experience
- Preferred manufacturing background, but not required
- Preferred experience and knowledge on UFP's organization, culture, and product lines
- The Company is an Equal Opportunity Employer._
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