Service Dispatcher - Edmonton, Canada - AutoCanada Inc.

AutoCanada Inc.

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Service Dispatcher

Crosstown Chrysler Dodge Jeep Ram

Edmonton, Alberta

Crosstown Chrysler Dodge Jeep Ram is looking for a

Service Dispatcher. The Service Dispatcher plans, organizes, leads, and controls the flow of automotive work through the service department in a professional, timely manner.

What We Offer

Competitive Wages
Full-Time
Health and Dental benefits

Your Key Responsibilities

Implements and maintains an effective dispatch system
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required
Prioritizes and controls all comebacks to ensure proper and prompt attention
Ensures proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer
Maintains an organized and uptodate repair log
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly
Ensures that technicians follow warranty material disposition procedures
Assists with safety, housekeeping and OSHA RighttoKnow policies and procedures throughout the service department
Maintains a clean work area

Requirements:

Valid Driver's License
High school diploma or general education degree (GED); minimum three months related experience and/or training; or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in oneonone and small group situations to customers, clients, and other employees of the organization
Ability to thrive in a fast paced environment
Basic mechanical and computer skills
Ability to communicate effectively with technicians and service advisors
Reliable and punctual