Business Analyst and Project Support, Bcehs - Vancouver, Canada - PHSA

PHSA

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Business Analyst and Project Support
BC Emergency Health Services

Vancouver, BC

The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs/services.

They work in close collaboration with other stakeholders to develop business systems enhancements, business solutions, or business processes.

The BA Project Support functions as a Subject Matter Expert (SME) to the project team through performing gap analysis of systems and business process mapping including the identification of linkages to other business systems.

They provide key contributions to the development of solutions to ensure that business processes and/or project deliverables are consistent, accurate, and timely.

Key responsibilities are participating in and contributing to strategic planning, developing project plans for the design, development, and implementation of new business processes, and supporting the transition from current systems, practices and processes to an integrated system, common practices, and standardized processes with current or improved functionality.

What you'll do

Ensures key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating ideas and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
Supports the Manager/Team Lead by providing regular updates on the progress as well as any areas of risk associated with the completion of the project both within the project scope and the timeline.
Provides professional expertise to staff, departments, stakeholders, and guidance regarding standard process for project management.
Reviews, analyzes and defines current/future state processes and contributes to the development of specifications and testing for all identified development, system modifications, and installations.
Provides user support, advice and orientation. Develops content, as required, for training modules, delivers training, and provides guidance to system users and department staff. Develops and maintains online course content as required.
Develops and maintains various business processes, policies and procedures, as well as reference documentation such as user instructions, manuals, and reference materials.
Provides support to colleagues and users during the development, maintenance and operation of various computer systems by performing duties such as troubleshooting system software problems and testing alternative solutions.
Participates in the formal data collection and analysis to help identify system deficiencies and/or operational inefficiencies in order to report and develop new ways of improving business including data analysis related to business case developments, project proposals, and other key strategic and transformative initiatives.

What you bring

Qualifications:

A level of education, training, and experience equivalent to a Bachelor's degree in Health Information Science, Computer Science, or a related discipline, plus five (5) years recent related experience which includes project planning, analysis and implementation.
Public Service and Health Sector experience and knowledge an asset.

Skills & Knowledge

Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
Demonstrated ability to carry out business process mapping and fit gap analysis. Excellent interpersonal, oral, and written communication skills with the ability manage multiple interactions with multiple groups while working on multiple issues at the same time. Superior analytical, problemsolving and system analysis skills. Proven ability to plan and execute projects with stringent timelines. Ability to work effectively as part of a team. Demonstrated ability to provide professional expertise to staff, departments and BCEHS stakeholders, and guidance regarding standard processes for project management. Demonstrated ability to provide user support, advice and training, and other user liaison services.

What we bring
Every PHSA employee enables the best possible patient care for our patients and their families.

Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.