Student Services Operations Coordinator - Regina, Canada - Saskatchewan Polytechnic

Saskatchewan Polytechnic

Verified Company

Regina, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Competition Number

P13905
Posting Title
Student Services Operations Coordinator
Classification
Band 5
Location
Saskatchewan Polytechnic Regina Campus
Other Location(s)
Saskatchewan Polytechnic Regina Campus
Building

Other Building

Date Posted

04/20/2023
Closing Date
05/19/2023
JIQ #
60078
Start Date
05/08/2023
End Date

Open Until Filled

No
Ongoing
Yes
Category of work
Full Time
Bargaining Unit
Professional Services
Hours of Work
Regulated 36 hours (5/4 work pattern)
Salary Range

- $1,695.23 to $2,026.27 bi-weekly
Temporary Market Stipend

Incumbent

Total Assigned days (AC) / Total Hours per biweekly pay

Full Time 5/4 work pattern
Posting Status

Open

Full time ongoing 5/4 work pattern

Job Duties/Qualifications, Skills and Abilities(QSA):

Job Duties
Job Duties
The Student Services Operations Coordinator plays a central role in providing consistent operational support for multiple Student Services areas.

These areas of consistency include:
- current and prospective student front-line support and triage;
- data tracking and reporting;
- logístical, financial and records management;
- multi-departmental and Student Services Operations planning and communications support.

Each Operations Coordinator handles duties associated with each of these areas for different student services units and is able to support other Operations Coordinators with other areas, through cross-training, team decision-making, and necessity.

The Operations Coordinator is also, therefore, a member of a provincial team, and is able to work with colleagues on provincial, streamlined solutions to administrative needs and issues.

This provincial model allows for the Student Services Operations Coordinator to have wider impact across the organization, creating opportunities for innovation in improved administrative procedures and practices and ensuring that students, staff and faculty are consistently receiving the best possible level of service and support.

The model also allows for efficiencies of scale, by ensuring that all departmental units are receiving the level of services and supports needed for their smooth administrative functioning, and by ensuring that provincial initiatives, such as special events or consolidated financial/reporting requirements, are coordinated and administered effectively.

In many ways, the Student Services Operations Coordinator provides both the "face" and administrative "function" for multiple, key areas of Student Services, as well as other areas of student support.

QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE
Specific Accountabilities

Duties

Required Qualifications, Skills and Abilities (QSA)

Grade 12 plus a recognized office administrative certificate or an equivalent combination of training and experience.
Four years recent and relevant experience.
Intermediate to advanced skills in Microsoft Office.
High level of confidentiality, sensitivity and professionalism.
Ability to work with little or no direct supervision with strong organizational and time management skills, including scheduling and prioritizing workloads in a demanding and constantly changing environment.
Advanced communication and problemsolving skills to handle inquiries, complaints, and concerns and to know when to provide an appropriate referral.
Ability to handle complex and high conflict situations effectively under pressure, including deescalating and resolving conflict.
Demonstrates valuing diversity

**Desired QSA