General Manager - Milton, Canada - Shoeless Joe's Sports Grill
Description
General ManagerDuties:
- Oversee all aspects of the daily operations of the hotel, including front desk, housekeeping, maintenance, and food and beverage departments.
- Develop and implement strategies to maximize revenue and profitability.
- Ensure excellent customer service and guest satisfaction.
- Manage and motivate a team of employees, including hiring, training, and performance evaluations.
- Monitor and maintain high standards of cleanliness, safety, and maintenance throughout the Restaurant.
- Coordinate with other managers/supervisors to ensure smooth operations and efficient guest service.
- Develop and maintain relationships with key clients and vendors.
- Handle guest complaints and resolve issues in a timely manner.
- Prepare budgets, financial reports, and forecasts.
- Stay uptodate with industry trends and best practices.
Experience:
- Previous experience in restaurant management or a similar role.
- Strong leadership skills with the ability to effectively manage a diverse team.
- Excellent communication and interpersonal skills.
- Proven track record of achieving financial targets and delivering exceptional customer service.
- Knowledge of banquet, catering, coffee, food production, assistant manager, bartending is a plus.
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime
Ability to commute/relocate:
- Milton, ON L9T 0J4: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Hospitality: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Smart Serve (required)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
Work Location:
In person
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