Manager, Merchandise Regulatory Compliance - Montréal, Canada - SSENSE

SSENSE
SSENSE
Verified Company
Montréal, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
Company Description

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce.

Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.


SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.

Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.


Job Description:


RESPONSIBILITIES

Management of policy and process, advisement - 60%

  • Advise multiple teams within SSENSE on new and existing regulatory requirements prior to purchasing, importing, exporting or selling regulated goods in Canada and other key international markets
  • Manage the collection and maintenance of vendor and product documentation and information
  • Develop, document and implement processes to support SSENSE regulatory compliance objectives
  • Perform internal audit activities to ensure compliance with internal regulatory policies related to geographic purchasing and distribution considerations, product: ingredients, labeling, storage, registrations, permits/licenses, and recalls, vendor compliance, etc.
  • Lead and grow a team of regulatory coordinators as SSENSE expands its product assortment of regulated products
  • Act as primary point of contact with regulatory authorities and respond to requests for information
  • Perform periodic internal audits of internal processes to ensure compliance with regulatory requirements
  • Occasionally provide input during contract negotiations

People Leadership & Development - 40%

  • Lead hiring efforts and conduct interviews to attract and retain top talent
  • Lead the creation and development of training documentation for the team
  • Hold weekly oneonones, conduct performance reviews, analyze individual KPIs and assess promotion readiness to help each contributor evolve in their roles
  • Collaborate with Senior Leadership to gage and monitor team engagement and implement solutions to create a transparent, collaborative and productive work environment
  • Collaborate with Senior Leadership to establish the short term objectives for the department and ensure team's are engaged towards achieving the department's missions
  • Foster a culture of continuous improvement and operational excellence within the Trade and Regulatory Compliance Department

Qualifications:


  • Bachelor's degree in a business, science or regulatory affairs field
  • A minimum of 57 years experience in Canadian regulatory affairs
  • A minimum of 3 years of previous leadership experience
  • Solid understanding of Canadian consumer product regulatory requirements, US, EU and other international jurisdictions regulatory knowledge an asset
  • Knowledge of import requirements in international markets
  • Ability to successfully resolve regulatory related issues
  • Experience working in an ecommerce environment, an asset
  • Advanced knowledge of the Microsoft Office Suite
  • Excellent written and verbal communication skills

SKILLS

  • Ability to clearly communicate complex concepts in an easy to understand way (verbal and written)
  • Highly analytical, meticulous, and customer focused
  • A selfstarter who creates and drives initiatives proactively with mínimal supervision
  • Ability to successfully function in a fastpaced, information technology focused organization
  • Ability to multitask and work efficiently under deadlines
  • Superior organizational and time management skills
  • Solid interpersonal skills with a natural ability to build relationships

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