Service Technician - Winnipeg, Canada - National Carwash Solutions Canada, Inc.

Description

Job Summary:

As a Service/Installation Technician, you will operate on-site perform preventative maintenance, repair equipment, and install replacement parts related to Ryko, MacNeil and competitor's vehicle wash equipment and accessories.

The technician will also train customers on basic equipment maintenance.


Job Duties:
Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
Replace, repair, or adjust parts and systems as necessary
In according with preventative maintenance contracts, the technician inspects, lubricates, and checks wax and detergent levels as applicable

Run equipment through "cycles" to ensure the complete system is functioning properly regarding replacement of worn or damaged parts, systems, etc.

Following unit installation, inspects equipment to ensure proper function
Provide information and training to customer regarding proper operation and general maintenance of equipment
Develop and maintain good rapport with customers, constantly striving to provide outstanding service and ensure customer satisfaction
May deliver parts, chemicals or supplies to customers
Complete work orders, expense reports, and daily and weekly time logs
Maintain up-to-date knowledge of equipment changes or modification through various resources such as maintenance manuals, service bulletins & how-to videos in our Learning Management Systems (LMS), or engineering documents
Maintains proper inventory of parts on service vehicle and in warehouse. Reports level of field inventory as required
Keeps Service and Dispatch Manager informed of all significant problems, progress, or barriers to success
Comply with all applicable OHSA, ESA, and other provincial regulatory laws, as well as company safety policies
Any other duties as assigned by the Installation/Service Supervisor or Senior Leadership team


Qualifications:
High school diploma or equivalent
Minimum of 3 years experience as a Service Technician in a related area
Clean driving record with no more than 3 moving violations within the past 5 years; no more than 2 preventable, at-fault accidents within the past 5 years
No impaired driving convictions within the past 5 years and no charges currently pending
Ability to use basic math and writing skills
Must have demonstratable interest and aptitude in mechanical, plumbing, and electrical work through school or hobby interest to include using meters and ACDC power supply
Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions
Ability to successfully work independently or within a team
Forklift experience and/or ability to obtain Forklift certification
Committed to customer satisfaction and ability to adapt/respond to different personalities
Ability to multi-task, prioritize, and manage time effectively
Intermediate computer skills, experience with Microsoft and Google Suite programs
Must possess excellent communication and organization skills
Must have adequate sight to ready blueprints and other engineering documents and/or work orders and other field service documents


Physical Requirements:
Ability to lift items of light to heavy weight, up to 50 lbs.
Ability to intermittently and repeatedly bend, stoop, kneel, reach, twist, perform repetitive motions using hands to grasp, push, pull, or do fine manipulations, climb ladders, and stand for prolonged periods

Hourly Wage Range- $26-$32 based on experience

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management retains the right to change job duties and responsibilities at any time, based on business need. National Carwash Solutions is an Equal Opportunity Employer.