Lifestyle Manager - Toronto, Canada - August Group

August Group
August Group
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
**About the company
**Company Profile

August Lifestyle fulfills the responsibility of accommodating the day to day needs of athletes and HNW individuals under the August brand as well as a select few individuals who have chosen to participate in the August brand solely through the Lifestyle division.

The August Lifestyle team is crucial to the August Group because they serve as the highest frequency touch point with clients.

This presents the opportunity to cement relationships that are vital to customer retention and referrals.


The Opportunity:


Roles and Responsibilities
-
Client Management 70%

  • Act as the main point of contact and liaison between the client and external partners/ vendors
  • Plan, book and manage all travel related details, such as hotel reservations, transportation arrangements, etc
  • Logistical coordination such as relocation services, property moves, vehicle moves, other shipments
  • Oversee property management related tasks, such as coordinating utilities setup, lawn care, snow removal, and more, as applicable
  • Tend to personal client matters such as reservations, personal shopping, vacation planning, and other various tasks
  • Recommend restaurants and successfully make reservations
  • Coordinate any special requests or needs for clients
  • Understand client needs and develop plans to address them
  • Resolve client requests and tasks efficiently and within deadlines
  • Establish and maintain positive working relationships with internal and external stakeholders
  • Perform any other personal or administrative requests from clients
  • Other duties as assigned
-
Administration 30%

  • Provide personal, administrative, and operational support
  • Manage calendars and coordination of both virtual and inperson meetings
  • Attend meetings and take meeting minutes as needed
  • Provide administrative support to the rest of the August Lifestyle team

Qualifications and Education

  • Three to five years of administrative experience
  • Ability to effectively communicate both verbally and in writing
  • High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
  • Ability to work individually as well as part of a team
  • Flexible availability including nights, weekends, and holidays. Overtime may be required on short notice.
  • Acts with professionalism, discretion and maintains client confidentiality
  • Solid analytical & research skills, capable of solving problems and using sound judgement
  • Must be available to travel domestically and internationally (as required)
  • Strong sense of responsibility and ability to complete tasks with mínimal supervision
  • Outstanding time management and organizational skills in a demanding fastpaced environment
  • Personable, ability to create lasting relationships
  • Proficient with Microsoft Office, including Word, Excel, Outlook and PowerPoint
  • Ability to prioritize and manage conflicting demands
  • Knowledge of customer relationship management (CRM) practices
  • Bilingualism an Asset

Other Details
This is a full-time position working remotely.

The chosen applicant will be required to successfully complete background and reference checks.

Thank you for your interest in The August Group.
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