Learning Management Administrator - Surrey, Canada - FortisBC

FortisBC

Verified Company

Surrey, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Affiliation:
MoveUP

Employment Status:
Full-Time Regular

Salary:
$2,370.00 Bi-weekly

Workplace Flexibility:
No

Posting End Date:
Open until filled

We're a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.

We're looking for new talent to join us as we transform BC's energy future.

Our diverse team of more than 2,600 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow.

Join us and let's work together for a better BC. Responsibilities

Maintain the overall LMS structure (courses, curriculums, etc.) and creates courses, programs/curriculums based on specifications from the instructional designer, manager or business owner.

Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements to the LMS.

Provides troubleshooting assistance for end users regarding logging in to the LMS for contractors and accessing courses for employees.
Works with the instructional designers/writers to troubleshoot and resolve technical issues related to accessing the LMS and course content. Creating contractor user accounts and assigning the required training.

Prepare reports to enable the identification of gaps in requirements and support the development and execution of personal development plans.

Extract reports from various reporting systems import, and develop processes to ensure accuracy and integrity of confidential information.
Maintain training records to meet compliance/audit requirements. Review all documentation received is complete before recording to ensure accuracy and compliance. Follow up as needed.

Act as primary contact and provide support for managers, supervisors and employees with respect to competencies, training records, requirements and eLearning inquiries and registrations; explains program requirements in accordance with established guidelines and company standards.

Requirements
Certificate in Business Administration or a related field from an accredited post-secondary institution.
Two (2) years directly related relevant experience.
Ability to exercise judgment, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.
Ability to establish and maintain effective working relationships.
Ability to communicate effectively both verbally and in writing.
Ability to work both independently and as part of a team.
Ability to investigate and resolve problems.
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.