Casino Coordinator - Toronto - Ventures Lab

    Ventures Lab
    Ventures Lab Toronto

    1 week ago

    Description

    As Casino Coordinator, you will be responsible for overseeing the game lobby and content for our Canadian market focus brand. You will collaborate with cross-functional teams, including CRM, marketing, operations and brand management, to drive casino strategy, enhance user experience, and ensure the successful delivery of engaging and profitable casino promotions and campaigns. Your expertise in the iGaming industry, marketing tactics, and player preferences will be critical in driving customer satisfaction and revenue growth.

    Tasks

    • Gather data related to player or specific product activity.
    • Assist in preparing reports for further development of the brand strategy
    • Be a point of contact for escalations from Customer Support, other brand departments and brand managers, and take the required business decisions on individual cases.
    • Monitor of our key user experience flows, issue/bug escalation and follow-up until resolution or backlog addition.
    • Maintain marketing campaigns outside of CRM scope.
    • Perform prior and post campaign analysis to identify areas for improvement, create an effective follow plan and conclusions or take appropriate action.
    • Assist in content writing, activity reporting and crediting prizes.
    • Assist RFP team in contacting players flagged as high-risk to verify account ownership.
    • Lobby organization and game rotation:
    • Add new games to relevant categories and organizing the lobby for easy navigation
    • Highlight featured games or seasonal promotions
    • Monitor game performance and adjusting the rotation based on popularity
    • Analyse competitor sites for their promotions, game offerings, and user experience.
    • Check and ensure that all casino and live casino products are available for customers and that all games and their functionalities work normally.
    • Regularly review games performance and pro-actively highlight any new trends for consideration as well as lobby recommendations for consideration.

    Requirements

    • Experience in Casino Operations, VIP, Affiliate team within iGaming/Online Casino
    • Knowledge and experience operating in the local market
    • Experience in data analysis and report preparation
    • Familiarity with gaming industry trends and competitor analysis
    • Strong organizational and time management abilities
    • Excellent communication and interpersonal skills

    Benefits

    • Competitive salary synonymous with skills and experience
    • Opportunity to make a real impact in a developing organization
    • Consultancy B2B contract on a full time basis with 25 days PTO

    #J-18808-Ljbffr

  • Casino Coordinator

    2 weeks ago

    Only for registered members Ontario, Canada

    As Casino Coordinator you will oversee the game lobby and content for our Canadian market focus brand collaborating with cross-functional teams to drive casino strategy enhance user experience and ensure successful delivery of engaging profitable casino promotions campaigns. · ...

  • Digital Sales Coordinator

    2 days ago

    Only for registered members Toronto, ON

    Lead conversations with client groups, work directly with the top advertisers and continue to grow our portfolio at theScore / Penn Interactive as Digital Sales Coordinator. · ...

  • Casino Strategy

    4 weeks ago

    Only for registered members Toronto, ON

    Fanatics Betting & Gaming is growing, · and we're looking for a Strategy & Operations Manager · to play a foundational role in growing and operating Fanatics Casino. · Bachelor's degree in Business, Marketing, Analytics, or Engineering · ...

  • VIP Account Manager

    1 month ago

    Only for registered members Toronto, ON

    We are looking to recruit a VIP Manager to help coordinate our relationships with our VIP customers in the Ontario market. · FanDuel Group is expanding its VIP department for online casino and sportsbook. The role will drive KPIs by enhancing engagement, satisfaction, and loyalty ...

  • RSG Outreach Team Lead

    2 weeks ago

    Only for registered members Toronto, ON

    +VGW is an interactive entertainment company+ · +We have an exciting opportunity to join our RSG team in Toronto+Job summaryThis role acts as the first line of leadership support for frontline specialists providing training, coaching, guidance, QA-review, and escalating high-risk ...

  • Sr Casino Gaming Planning

    3 days ago

    Only for registered members Toronto, Ontario

    We are ready to take this game to the next level and need someone passionate to support the development planning execution of casino gaming strategic initiatives in collaboration with the VP Casino Gaming Horse Racing other departmental stakeholders in order to grow optimize the ...

  • Associate Network Operations Specialist Specialist

    1 month ago

    Only for registered members Toronto, ON

    NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. · We build more than solutions: we build up each other. · NRT has acquired JOINGO, a revolutionary resort app engagement platform dedicated ...

  • IT Systems Administrator

    1 month ago

    Only for registered members Toronto, ON

    NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. · Acting as tertiary contact and providing third level support, advice, and assistance to NRT staff and its stakeholders in the use of a va ...

  • Digital Sales Coordinator

    5 hours ago

    Only for registered members Toronto, ON

    PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content and casino gaming experiences. · Manage the creation and execution of sales materials proposals and advertising initiatives. · Support the sales team before during and after c ...

  • Customer Growth Coordinator

    4 days ago

    Only for registered members Toronto

    FanDuel is looking for a Customer Growth Coordinator to join the Casino Growth Marketing team. · ...

  • Customer Growth Coordinator

    1 month ago

    Only for registered members Toronto, Ontario

    We are looking for a Customer Growth Coordinator to join the Casino Growth Marketing team and help bring our promotional and CRM strategy to life. In this role, you'll support the execution of customer-facing campaigns that drive acquisition and retention. · ...

  • Customer Growth Coordinator

    1 month ago

    Only for registered members Toronto

    FanDuel is looking for a Customer Growth Coordinator to join the Casino Growth Marketing team and help bring our promotional and CRM strategy to life. · ...

  • Growth Associate

    4 days ago

    Only for registered members Toronto, Ontario

    We are looking for a Growth Associate to join our team in Toronto. The ideal candidate will have a passion for sports and be able to connect with people. They will be involved in hands-on activities that help support our outreach and engagement efforts while building their skills ...

  • Bingo Operations Manager

    2 weeks ago

    Only for registered members Toronto, Ontario

    The Bingo Ops Manager is a hands-on role responsible for the smooth day-to-day running of the Bingo product at Betty. You'll ensure operational excellence, monitor performance, and collaborate across teams to deliver an engaging and compliant player experience. · ...

  • Canada Marketing Co-op - Summer 2026

    1 week ago

    Only for registered members Toronto

    We are looking for a teammate who can: research the market, consumers, and competition to help drive decisions for our sportsbook and casino; stay on the pulse with competitor promotional activity (e.g., reporting on competitor in-app offers); support operational execution of gro ...

  • Canada Marketing Co-op - Summer 2026

    1 week ago

    Only for registered members Toronto, Ontario

    We are looking for a teammate who can research the market, consumers and competition to help drive decisions for our sportsbook and casino stay on the pulse with competitor promotional activity support operational execution of growth strategy reporting on key performance metrics ...

  • Canada Marketing Co-op - Summer 2026

    1 day ago

    Only for registered members Toronto

    We are looking for a critical member of our lean Canada team responsible for growing FanDuel Sportsbook and Casino in Ontario. ...

  • Casino Strategy

    1 month ago

    Only for registered members Toronto, Ontario

    Fanatics Betting & Gaming is growing and we're looking for a Strategy & Operations Manager to play a foundational role in growing and operating Fanatics Casino. · This person will be a key driver of our go-to-market strategy cross-functional readiness and post-launch business ope ...

  • Marketing Project Manager

    21 hours ago

    Only for registered members Toronto, ON, Canada

    Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. · ...

  • Marketing Project Manager

    1 day ago

    Only for registered members Toronto, ON, Canada

    We are looking for a Marketing Project Manager to own the coordination, planning, and delivery of marketing initiatives across Betty. · This role sits at the center of Marketing, Creative, · CRCedia Ops,Manage projects from intake through delivery · , ensuring timelines, · scope, ...

  • VIP Account Manager

    1 month ago

    Only for registered members Toronto, Ontario

    FanDuel Group is expanding its VIP department for our online casino and sportsbook in Ontario. We are looking for a VIP Manager to coordinate relationships with high-value customers. · Key Responsibilities: · Plan multiple campaigns · Drive partner & VIP satisfaction · ...

Jobs
>
Toronto