Platform Support Manager - Toronto, Canada - Thomson Reuters

Thomson Reuters

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the Role
In this opportunity as a
Platform Support Manager, you will:

Manage and provide technical support to technical engineering team across multiple initiatives
Develop new approaches to solve somewhat ambiguous problems identified across the software development lifecycle.
May manage budget for projects, programs or products within area
Lead multiple crossfunctional project teams
Ensures engineering teams are effectively executing efficiently, effectively addressing issues that arise.
Provide the team with thought leadership to promote reuse and develop consistent, scalable patterns.
Provide suggestions for handling routine and moderately complex technical problems, escalating issues when appropriate.
Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management.
Evaluates new technologies and participates in decisionmaking, accounting for several factors

About You
You're a fit for the role of
Platform Support Manager if your background includes:

Master Data Management (MDM),
Strong experience with Support Systems,
Experience with IT Operations Support
Proficiency with AWS
Experience with SQL Server/Postgres/Oracle
Bachelor's in Computer Science or related field is ideal
Experience IT Support and Development is a plus
Python/Java/Datadog experience is a plus
AWS Certification is a plus

What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model:
We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected

Wellbeing:

Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture:
Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development:

LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact:

Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work:

We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency.

Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

LI-MW1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years.

Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters.

We help these professionals do their jobs better, creating more time for them to focus on the things that matter most:
advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion.

At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them.

Sound exciting? Join us and help shape the industries that move society forward.

Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals.

To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for