Customer Service Representative Supervisor - North York, Canada - CARE INSURANCE & FINANCIAL LTD.
2 weeks ago
Description
Education:
College/CEGEP
- Experience: 7 months to less than 1 year
Tasks:
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Coordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and coordinate activities with other work units or departments
- Examine and verify accuracy of work and authorize routine deposits and withdrawals
- Identify training needs and train workers in job duties and company policies
- Requisition materials and supplies
- Resolve workrelated problems and prepare and submit progress and other reports
- Organize and maintain inventory
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Large workload
- Overtime required
- Tight deadlines
- Work under pressure
Personal suitability:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 32 hours per week
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