Ixp Intern - Toronto, Canada - SAP

SAP
SAP
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
**We help the world run better
**At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.


About the SAP Internship Experience Program


The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.


Three reasons to intern at SAP
- **Culture of collaboration**: meet with mentors, make new friends across the globe and create a thriving personal network.
-
Gain visibility:with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.


What you'll do

Position Title:
SAP iXp Intern - Cloud ERP Webinar & Communications Specialist


Location:
Toronto, ON


Expected Start Date:
June 2024


Internship Duration: 4-8 months


You will be part of the Cloud ERP Adoption Office and support our Global Customer Success Managers (CSMs) by building best-in-class customer programs/experiences, with a focus on the areas listed below.


  • Virtual Event Planning: organize webinars and other virtual events in collaboration with customers, product, and solution management.
  • Virtual Event Logistics: execute around 150 global virtual events annually.
  • Customer Success Day (inperson) Events Planning Support & Logistics
  • Content: maintain registration sites and event web pages, create customer invitations and newsletters
  • Analytics: track and manage customer engagement analytics postevent along with customer contact data
  • Website maintenance: maintain/update internal and external sites with program information (e.g., SharePoint, ON24 Engagement Hub, SAP microsites)

What you bring
We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

  • Economics, Marketing, Commerce, Communications, Management Information System (MIS) or Business Technology Management (BTM) related degree (Bachelor's, Master's, MBA).
  • You must have a combination of technical and business expertise.
  • You should be a team player, with a selfstarter attitude and the ability to work with mínimal direction.
  • Good communication/writing and organization skills are important.
  • You should be able to synthesize and analyze large quantities of data, whilst showing a creative and pragmatic approach to problem solving.
  • Above all, you should be passionate about technology, customer experience and value realization.
  • Top skills or competencies:_
  • Project Management
  • Virtual Event Planning
  • Strong Relationship/Interpersonal skills
  • Detail Oriented
  • Curious
  • Demonstrated Self Starter and Fast Learner
  • Intermediate Excel skills
  • Basic graphic design skills (e.g. Canva)
  • Strong organizational skills
  • Business Acumen
  • Consultative Skills
  • Demonstrated previous experience in the above areas
  • Prefer someone who worked at SAP before
  • Demonstrate strong collaboration skills
  • Proficient in content creation
  • Website management
  • Digital Media experience an asset
  • Experience with ON24 a strong asset
  • Experience with SAP Analytics Cloud a strong asset
  • Experience with SAP Marketing Cloud a strong asse

Meet your team


The goal of the Cloud ERP Adoption Office is to support the Global Customer Success Managers (CSMs) with customer renewals, adoption, expansion/upsells, and references.

In this role, you will be to learn about the different core dimensions of what it means to build a Customer Community through Audience/Stakeholder Engagement for the Customer Success organization across the Cloud ERP Solution Area (SAP Digital Supply Chain, SAP S/4HANA Cloud, SAP Finance & Quote-to-Cash).


Please note that this is a global role and most of our virtual programs take place around 9:00 or 10:00 US Eastern / 15:00 or 16:00 Central European time.


Bring out your best

We win with inclusion


SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA

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