Client Service Representative - Kelowna, Canada - CARO Analytical Services

CARO Analytical Services
CARO Analytical Services
Verified Company
Kelowna, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

CARO Analytical Services is an employee-owned environmental and food laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the government in testing our food source for potential pesticide exceedances, CARO provides the data essential to the success of these programs.

CARO also happens to have a pretty awesome corporate culture thanks to a great team of employees who take their jobs seriously, but not themselves:
_We are charismatic scientists, driven to make the world safer and healthier._

Full Time Customer Service Representative - Kelowna, BC

As a Customer Service Representative for CARO Analytical Services' growing laboratory network, your main responsibilities will include:

Client Facing

  • Greeting walkin clients and receiving incoming samples.

Work Order Tasks

  • Work order Login and sample labelling.
  • LIMS client/project setup for small accounts.
  • Sending Login notification to clients promptly.

Logistics

  • Receiving incoming samples from couriers and assisting walkin client.
  • Shipping return coolers, interoffice shipments, sublet.
  • Complete Bottle Order Requests on Woo Commerce and use it for tracking/preparing/packing order and shipping ontime.

QUALIFICATIONS:


  • Experience and genuine dedication to customer care/service.
  • Positive, outgoing, optimistic personality.
  • Ability to prioritize and multitask in a fastpaced environment.
  • Excellent verbal and written communication skills.
  • Excellent organizational and administrative skills; detail oriented.
  • Knowledge of MS Office (Word, Excel, PowerPoint, Access etc.).
  • Ability to lift heavy objects up to 40 lbs.

Salary:
From $17.50 per hour

Expected hours: 40 per week


Benefits:


  • Casual dress
  • Company events
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift

Supplemental pay types:

  • Overtime pay

Experience:

- customer service: 1 year (preferred)


Work Location:
In person
More jobs from CARO Analytical Services
See all jobs of CARO Analytical Services