Student Accounts Coordinator - Surrey, Canada - Discovery Community College

Discovery Community College
Discovery Community College
Verified Company
Surrey, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Student Accounts Coordinator - Lower Mainland, BC


Discovery Community College (DCC) currently has an opening for an individual to join our growing team as a
Student Accounts Coordinator, based onsite from our Surrey campus.

This position will be full-time (exact schedule to be confirmed).

Salary range of $55,000 to $57,500 per annum.


Some Key Responsibilities:

-
Application Assistance:


  • Process student payments, provide receipts, and address paymentrelated inquiries.
  • Assist with bank deposits.
  • Prepare and mail monthly bills to students.
  • Follow up on missing documents and ensure timely submission.
  • Maintain data security and confidentiality.
-
Application Status Updates:


  • Coordinate with students to address any queries or concerns.
  • Provide guidance on next steps in the process.
-
Financial Advice:


  • Offer financial advice to students regarding available aid options.
  • Explain eligibility criteria and help students make informed decisions.
  • Collaborate with other departments to ensure accurate and timely disbursement of funds.
-
Record Keeping and Reporting:

  • Maintain accurate records of student financial aid transactions.
  • Prepare reports related to aid distribution, disbursements, and outstanding balances.
  • Ensure compliance with institutional policies and regulations.
-
Student Support:


  • Assist students in understanding their financial aid packages.
  • Address inquiries related to billing, payments, and account reconciliation.
  • Provide exceptional customer service to enhance the student experience.
We thank all applicants for their interest.
Only those short listed for an interview will be contacted.

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