Canada - Payroll Manager - Westmount, Canada - Vensure Employer Services

Vensure Employer Services

Verified Company

Westmount, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary
As a

Payroll Manager you will lead the payroll team. This position will be responsible for managing the day to day activities in the organization's client facing payroll function and being a resource for our payroll specialists, associates and assistants.

Key Responsibilities of the Payroll Manager
" This position is responsible for processing payroll as needed, training new hires, assigning new clients, problem resolution, and department procedures.

" Prepare and lead meetings and trainings for our payroll team

" Conduct interviews, performance reviews and provide coaching where needed for the payroll staff.

" Function as a leader in all initiatives and mentors' team to ensure operational excellence.

" Train new employees and clients on payroll procedures, software, company practices, policies and procedures

" Develop best practices to improve efficiency and accuracy of payroll processes

" Review and recommend improvements to existing payroll procedures

" Ensure that payroll is processed timely and accurately

" Prepare client and employee wage summaries of earnings, taxes, deductions, leaves, retirement savings and benefits

" Work with Treasury and taxes to process current year and prior year reconciliation

" Address payroll related queries and requests

" Analyze payroll problems and provide appropriate resolutions

" Follow and enforce federal, provincial and local laws

" Participate in hiring process, performance reviews, pay changes and progressive discipline

" Prepare and lead monthly staff meetings

" Create bank files for direct deposits

Additional Responsibilities as Client relations Specialist
***- Work with internal teams, client, and agent to achieve a high rate of client retention

User setup and training of our client facing webbased payroll and custom reporting software
Analyze data and review procedures and policies to determine answers to clients' questions
Escalate and resolve areas of concern, as raised by clients or internal departments
Interact with clients to gain knowledge of their business model and drivers, HR practices, goals, and objectives
Collaborate with internal departments to ensure seamless delivery of services to clients. Gather and distribute voice of customer feedback to appropriate internal departments
Successfully manage client expectations in a fastpaced environment
Introduce and drive adoption of new products and services to client
Assist in announcing to clients, changes in compliance using various communication formats
Act as part of a team to continually develop and create improved processes and procedures

Desired Knowledge, Skills, and Abilities
" Self-motivated, professional capable of working with mínimal supervision

" Ability to reflect and be accountable, strong leadership skills.

" Capable of working under pressure and meeting concrete deadlines.

" Must have strong organizational skills, be able to prioritize and quickly switch between projects and priorities.

" Ability to work effectively with internal departments.

" Excellent communication skills, ability to adapt message for audience.

" Strong skills in MS Office, including Excel and Outlook

Qualifications
" High School Diploma or equivalent.

" CPP required for this position

" 3+ years of payroll experience

" 3+ years PEO, ASO payroll experience

Required Licenses And/Or Certifications
" Continuing Payroll Education Required