Pi Technician - Vancouver, Canada - ALSTOM

ALSTOM

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req ID:416570

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation.

Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions.

Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

Purpose of the job:

Troubleshooting of Alstom products at customer site in order to ensure their availability.
Provide technical expertise to subcontractors, warranty support team, project team members and less experienced personnel.

Main Responsibilities:

Carry out Troubleshooting during PI period as well as Prewarranty & Commissioning (and Validation & Certification if applicable), including investigation and repair
Carry out Fleet check activities
Reports & register any deviation (failure/event) in Failure Management data base including configuration data
Support operation helpdesk
Execute test & trouble shouting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair
Support Implementation Field Modifications (FM operator), if required
Support specific technical investigations by Engineering or internal/external Suppliers
Recommends preventative and corrective actions
Instructs and directs operators in field modification and repairs if needed
Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed
Lead Troubleshooter team, if needed
Conducts peer reviews of PI activities and provide technical leadership if requested
Contribute to Return of Experience

Educational Requirements:

Certified Technician or Undergraduate in technical area (mechanical or electrical/electronics)
Minimum IT knowledge
EHS training

Experience:

Technical troubleshooting/investigation/testing experience (mechanical or electrical / electronic) (> 10 years for Senior position)
Field Experience
EHS knowledge and exposure
Product knowledge
Selfgovernment

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility.

That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable.

Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations.

Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.

All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

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