Corporate Sales - Hamilton - Carmen's Group

Description

Be Part of the Magic at Carmen's Event Centre

Carmens Event Centre is where Hamilton comes to celebrate—and where you can be part of something unforgettable. As a team member at one of the city's most iconic venues, you'll help bring dream weddings, milestone galas, and show-stopping events to life in a setting known for elegance, grandeur, and timeless charm.

Whether you're welcoming guests, setting the stage, serving with polish, or supporting behind the scenes, your role plays a key part in creating once-in-a-lifetime moments. No two events are the same, and every day brings something new, exciting, and meaningful.

As part of Carmens Group, you'll be joining a team backed by over 40 years of hospitality excellence—and a culture built on pride, passion, and creating extraordinary experiences.

Why Work for Carmens Group?

• Flexible scheduling
• Career coaching & growth
• Great Place to Work Certified
• Named Best Workplace in several award categories:
  • Most Trusted Executive Teams
  • Best Places to Work in Hospitality & Retail
  • Best Places to Work in Canada
  • Best Workplaces for Women
  • Best Workplaces for Mental Wellness
• Perks & Benefits
  • Pay on Demand – get paid when you need it
  • Global Hotel Discounts for your travels
  • Comprehensive Group RRSP & Health Benefits
  • Annual/Quarterly Incentive Plan
  • Staff discounts at our restaurants
  • Employee Scholarship Program
  • Wellness programs & staff events
  • Clear opportunities to grow into leadership roles
  • Employee recognition programs celebrating achievements
  • Referral bonuses when you bring great talent to the team
  • Safe, inclusive and supportive workplace culture

Join a company that values your growth, wellbeing and passion - where your career is supported every step of the way.

Position Details

Job Type: full time, contract

Vacancy: This posting is for an existing vacancy (temporary backfill for an employee on leave)

Compensation: $50,000 - $60,000 with eligibility for quarterly incentives

AI Disclosure: Your application will be reviewed by our hiring team - we do not use artificial intelligence in the screening or selection of applicants for this position.

As a Corporate Sales & Event Manager, you'll drive new business while ensuring a seamless planning experience for corporate and social clients. You'll be responsible for generating sales, building strong client relationships, and overseeing event details from initial inquiry through execution—ensuring every event is delivered at the highest standard.

Your Responsibilities

• Actively pursue and secure new corporate and social event bookings using effective outbound and inbound sales strategies.
• Identify opportunities to increase sales, bookings and inquiries by contributing innovative ideas and market insights.
• Build and nurture strong client relationships through exceptional customer service, communication and negotiation skills.
• Conduct in-person sales appointments, venue tours and sales calls with prospective and returning clients.
• Serve as the main point of contact for clients throughout the planning process.
• Conduct detailed planning meetings for upcoming events and prepare accurate Banquet Event Orders (BEOs), floor plans and all supporting documentation required for successful execution.
• Maintain consistent and proactive communication with clients and internal departments to ensure clarity and alignment.
• Respond promptly and professionally to all inquiries, requests and concerns.
• Create event contracts, collect deposits and ensure all financial documentation is completed accurately.
• Track sales activity and performance to ensure targets and revenue goals are achieved.
• Stay informed on hospitality and event industry trends, competitor activity and market conditions to remain competitive and innovative.
• Liaise with suppliers and preferred vendors to support clients in executing their event vision.
• Attend and lead pre-event meetings to ensure operational readiness and successful event delivery.
• Participate in team meetings and contribute to a collaborative sales and operations environment.
• Other related duties as required.

This is an ideal opportunity for someone who thrives in a fast-paced hospitality environment, enjoys building client relationships, and is motivated by achieving sales targets while delivering exceptional event experiences.

The Spark You Bring to Every Client Experience

• 2–3 years of experience in special events, hospitality, travel and tourism, or a related industry.
• 1–2 years of customer service experience required, with a strong client-focused approach.
• Post-secondary education in Business Administration, Hospitality Management, or a related field required.
• A Sales or Marketing degree from a recognized university is considered an asset.
• Canadian Professional Sales Association (CPSA) certification is considered an asset.
• Strong sales acumen with the ability to build relationships, negotiate effectively, and close business.
• Exceptional attention to detail and highly developed organizational skills.
• Superior verbal and written communication skills, with confidence presenting to prospective and returning clients.
• A team-oriented mindset with the ability to provide and receive professional feedback to support collective growth.
• A customer-first philosophy, grounded in professionalism, ethics, and integrity.
• Ability to thrive in a fast-paced, target-driven environment while maintaining service excellence.
• Flexible schedule, including evenings and weekends, to accommodate client needs and events.

We are Carmens Group - a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together we are shaping the future of Southern Ontario's event and culinary scene - one unforgettable experience at a time.

Are You Ready to Take the Lead?

If you're a passionate hospitality professional who thrives on creating exceptional experiences for guests, this is your opportunity. Apply today and help us deliver something extraordinary together.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

#J-18808-Ljbffr