Medical Receptionist - Kanata, Canada - Hillview Urgent Diagnostic Imaging Center

Hillview Urgent Diagnostic Imaging Center

Verified Company

Kanata, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB SUMMARY

Under the general supervision of the Company Owner, the Receptionist is responsible for the delivery of quality customer service, office communication, information storage and retrieval, services to patients, clients and staff by performing related reception and clerical duties.

RESPONSIBILITIES

PATIENT SERVICES

Greets patients and clients promptly and courteously on arrival.
Ensures patient information is recorded accurately into the computer, collecting all relevant information.
Receives telephone calls from referrals and patients and ensures correct booking procedures are followed.
Confirms appointments.

GENERAL CLERICAL SUPPORT

Provides reception and office duties by answering telephone calls, receiving faxes and receiving office visitors. Provides general information regarding services. Notes and relays messages to all staff and Radiologists and initiates necessary action related to incoming calls, faxes and visitors. Presents a positive and professional public image of the company at all times. Supports service delivery.
Receives, sorts and sends out information including mail, courier deliveries, faxes and clinical reports.
Schedules and confirms patient appointments and obtains/provides required information. Checksin patients on arrival.
Provides office support to staff and management by assisting with use of office equipment and computer software. Prepares written materials as required by photocopying, faxing and filing.
Process report/imaging exam requests and document results.
Communicates with coworkers to promote efficiency.
Performs other related duties as requested.
Clean & Disinfect waiting area and other areas as per Ministry Guidelines

QUALIFICATIONS

Clerical and related computer systems courses/certificates or equivalent training and experience.
Experience working with computer software with demonstrated ability for attention to detail.
Excellent demonstrated/referenced skills in both verbal and written English, including grammar.
Demonstrated ability to respond to the public in a pleasant manner in all types of situations.
Physically able to perform the duties of the position.

Job Type:
Part-time

Part-time hours: 15 per week

Salary:
$16.50 per hour

Schedule: