front desk hotel clerk - Crowsnest Pass, Canada - Paddock Inn and Suites Inc.

    Paddock Inn and Suites Inc.
    Paddock Inn and Suites Inc. Crowsnest Pass, Canada

    2 weeks ago

    Default job background
    Description
    • Education:
    • Expérience:

      • Education

    • Secondary (high) school graduation certificate

      • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Investigate and resolve complaints and claims
    • Process guests' departures, calculate charges and receive payments
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Provide customer service

      • Personal suitability

    • Client focus
    • Judgement
    • Organized
    • Reliability
    • Team player

      • Experience

    • 1 to less than 7 months
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 35 hours per week