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Branch Manager - Huntsville, Canada - Maslack Supply

Maslack Supply

Verified Company

Huntsville, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:

Branch Manager

Reports to:

VP General Manager

Job Overview:

Accountable for the overall direction, planning and execution of all store related activities including financial results, customer satisfaction, safety, and employee engagement.

Coaches, mentors, trains and retains a knowledgeable team of 5-15 people while providing excellent customer service by ensuring customer needs are met, complaints are resolved, and service is quick and efficient.

Responsibilities:

Strategic planning and execution to enhance the profitability, productivity and efficiency of the store including resource planning, budget development and managing efficiencies
Increase business by developing and enhancing relationships with new and existing customers
Liaise with all internal departments in supporting promotions, regional sales teams, flyers, SPIFFs, planograms, sponsorships, and all key marketing campaigns
Maintain service level requirements to customers, handle customer complaints effectively and call on customers as required
Determine staffing requirements based on store needs. Identify opportunities to improve staffing utilization and manage overall payroll costs.
Maintain strict inventory controls (including cycle and full inventory counts) on all product movements inbound and outbound to minimize product shrinkage
Continually identify and implement process improvements and efficiency enhancements to improve productivity levels and profitability
Coordinate facility maintenance, execution of standard operating procedures, security and distribution of goods.
Ensure housekeeping, branding, product merchandising, cleanliness, safety, health and environmental compliance is included as part of everyday activities.
Lead and manage a high performing team, including recruiting, hiring, on boarding, training, motivating, recognizing, and managing performance.
Coach, mentor, train and retain a knowledgeable team.
Develops relevant industry expertise to understand local market trends, customer opportunities, competition and build strong community relationships.
Schedule workforce to ensure business and customer needs are met.
Other duties as assigned.

Qualifications:

Secondary School or Equivalent
Previous store management experience (at least 2 years)
Proficiency in Microsoft Office
Word, Excel, Outlook, PowerPoint
General business acumen
Valid "G" class drivers license and clear driver's abstract
Ability to lift 50+ lbs
Creative problemsolving skills
Leadership skills
Maslack fosters and welcomes diverse teams and ideas: ideas that are new, different, and gamechanging. _
We aim to build a culture where difference is valued, every team member has a seat at the table, and all voices are heard. It is thus our mission to attract and cultivate diverse perspectives by empowering our people to bring their authentic selves to work every day._