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    Hourly Paid - Montréal, QC, Canada - Aon Hewitt

    Aon Hewitt
    Aon Hewitt Montréal, QC, Canada

    1 week ago

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    Description

    Aon Choice is a growing business looking for a skilled problem solver to join our team as a Customer Service Representative.

    This is a hybrid role with the flexibility to work both virtually and from our Montreal office.

    This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

    As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

    Answers incoming customer calls regarding benefits, account issues, and general client concerns
    Update customer information in the customer service database after each interaction
    Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

    We need an enthusiastic individual who can listen to customer service issues and then offer an outstanding and innovative solution to each problem.

    The successful candidate for this role will have a strong command of the company's policies and be comfortable in product knowledge that can be essential for offering quick and accurate assistance to clients.

    1 to 2 years of customer service experience in a call center
    ~ Must be fully bilingual and have an excellent verbal and written communication
    ~ skills, especially in the English language.
    ~ Must be available to from 8 AM to 8 PM on weekdays.
    ~ How we support our colleagues

    Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

    Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.

    Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

    We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.

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