Csr / Billing Specialist - Langley, Canada - Polar Express Transportation
2 weeks ago
Description
Polar Express is hiring a CSR/Billing Specialist
Position:
CSR/Billing Specialist I**
Location:Langley, BC V1M 3Y5
Pay:
$ $25.00 / Hour | DOE
Shift:
Monday - Friday | 8:00 a.m. - 5:00 p.m.
Polar Express is an essential LTL transportation company that provides warehousing, distribution, logistics and more for temperature-controlled commodities across Canada and the continental U.S.
ONE TEAM - ONE GOAL - ONE COMPANY
JOB DUTIES AND RESPONSIBILITIES:
- Maintain accuracy with invoicing.
- Respond & communicate to inquiries & billing issues.
- Administrative duties: data entry, sort and distribute daily mail, filing, maintenance of filing systems, and assistance with file archiving.
- Utilize TruckMate to enter freight bills, research orders, set up for new customers, schedule and enter delivery appointments for freight, and note appointment time/date on delivery receipts.
- Maintain detailed documentation of customer interaction.
- Present information in oneonone and small group situations to customers, and other employees of the organization.
- Work under the close direction of senior personnel.
- Provide support for dispatch and other department/team members as needed.
EXPERIENCE, ABILITIES, AND QUALITIES PREFERRED:
- High school diploma or equivalent and 12 years of related work experience.
- Strong attention to detail, accurate and prompt communication, dependable and deadline driven.
- Excellent written and oral communication skills.
- Basic knowledge related to accounts receivable, accounts payable and basic math knowledge.
- Beginnerintermediate proficiency in TruckMate a plus.
POLAR EXPRESS BENEFITS:
- Extended medical, dental, vision, life insurance and LTD after completion of waiting period
- Paid vacation and holiday
- Employee recognition, reward and quality improvement program, and training and development opportunities
Polar Express° is a Drug-Free Workplace and an Equal Opportunity Employer
Pay:
$20.00-$25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
In person
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