- Schedule and facilitate one-to-one and one-to-many training sessions with topics including back office configuration, menu editing skills, and POS terminal workflows.
- Deliver remote and on-site implementation & technical support services to customers
- Educate customers on use of the POS settings and configuration tools (L-Series)
- Design configure client food menus
- Maintain records in web-based tools such as Hubspot
Customer Onboarding Expert - Montreal (administrative region) - beBeeImplementation
Job title: Senior Implementation Specialist
Description
Job Overview
We are seeking a seasoned professional to join our team as an Implementation Specialist. This role will be responsible for overseeing the customer onboarding process from start to finish, leading onboarding sessions, and facilitating account configurations of various types.
The successful candidate will have excellent communication skills, strong problem-solving abilities, and experience in training and teaching others. They will work closely with cross-functional teams to deliver exceptional customer experiences and drive business growth.
Key Responsibilities
About Us
- Solid company benefits:
Fuel your personal growth by having access to continuous learning opportunities globally and job mobility within large scale driven inclusive team focused at creating positive environments .