Corporate Card Product Manager Partner Governance - Toronto, Canada - BMO Financial Group

BMO Financial Group

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

100 King Street West Toronto Ontario,M5X 1A1

Researches, defines, aligns, develops, and implements sales and marketing strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell, fulfill, and service new and existing individual or portfolio of banking products and improve the customer experience.

Carries out market research, forecasting, pricing, and competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions.

Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to take products to market.

Responsibilities:

Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Identifies emerging issues and trends to inform decisionmaking.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Conducts independent analysis and assessment to resolve strategic issues.
Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.
Provides recommendations on product lifecycle.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Designs and produces regular and adhoc reports, and dashboards.
Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.
Monitors and tracks performance, and addresses any issues.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Provides input into the planning and implementation of operational programs.
Executes work to deliver timely, accurate, and efficient service.
Monitors key product performance and growth metrics to identify trends and recommend action plans.
Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements.
Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.
Reviews analysis of issues and identifies gaps and solutions.
Provides competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.
Analyzes customer/consumer insights and channel data to identify strengths and gaps, and extract insights.
Completes internal and regulatory reporting, and attestations.
Identifies existing and potential risks and develops risk management controls and processes.
Develops and maintains product directives and policies.
Supports development of key metrics and identification of trends.
Gathers customer and sales feedback and analyzes issues.
Participates in and evaluates market research and competitive analysis associated with assigned products.
Participates in and evaluates customer / consumer insights and channel information.
Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
Resolves internal, first level customer escalations.
Leads/participates in the design, implementation, and management of core business / group processes.
Gathers basic market research and competitive intelligence, including pricing, from publicly available information.
Runs analyses and reports that support risk management and policy development.
Defines and implements business cases and strategic roadmaps for banking products and services, including project and budget approvals.
Designs, implements, manages, and enhances a single product or suite of products throughout the product lifecycle.
Develops, implements, and monitors key metrics and action plans to optimize financial performance
Continuously improves processes to identify issues and deliver optimal customer experience.
Works with partners to develop salesforce training and materials and manages change.
May support the sales team in development of client deals and related presentations.
Develops and maintains relationships with external partners and vendors.
Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.
Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.
Influences and/or determines credit product risk parameters and metrics.
Focus is primarily on business/group within BMO; may have broader, enterprisewide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles nonroutine situations.