Clinical Clerk - Hamilton, Canada - City of Hamilton

City of Hamilton

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

About the City of Hamilton

Contribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

JOB POSTING
JOB ID #: 20741

Clinical Clerk-Sexual Health
Healthy & Safe Communities
Medical Officer of Health

NUMBER OF VACANCIES:
1 Part-Time Temporary

UNION/NON-

UNION:
CUPE Local 5167 Inside

HOURS Of

WORK:
17.50 per week

GRADE: F
SALARY/

HOUR:
$ $31.614 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/

LENGTH:
Part-Time Temporary for up to 7 months.

Job Description ID #: 787

SUMMARY OF DUTIES

Reporting to the Supervisor, Clinics performs a variety of clerical duties to maintain efficient operations of the Sexual Health Clinics including resolving facility issues, working with vendors to maintain clinic inventory and scheduling of clinicians and residents.

The Clinical Clerk - Sexual Health also works in a busy, highly sensitive and confidential clinic setting with physicians, nurse practitioners and public health nurses who provide services including testing and treatment of sexually transmitted infections and low cost contraceptives.

The Clinical Clerk - Sexual Health is accountable for accurate client data entry in OSCAR, the clinic's electronic medical record.

GENERAL DUTIES
Ability to work at any clinic site and at day and evening clinics.

Maintains client records in accordance with City and Divisional policies and procedures (accurately inputting data, filing, organization, purging, auditing, and any other identified activities necessary for the maintenance of the system).

Processes lab reports, uploads into client electronic medical record (OSCAR).

Process correspondences of a confidential nature e.g. letters/faxes/referrals to clients/physicians.

Professionally respond to client's inquiries, requests and complaints.

Provide guidance and support to clinic staff related to clinic policies and procedures.

Receives debit machine and cash payments for medications, records and issues receipts, balances cash and bank deposits. Follows the City of Hamilton policy and procedure for cash handling.

Maintains an adequate inventory of supplies, including contraceptives and antibiotic treatments, and coordinates delivery of supplies with vendors to ensure no disruption in service.

Effectively works on a multidisciplinary team of physicians, nurse practitioners and public health nurses.

Prepares clinic schedule for clinicians and residents. Records physician hours for billing purposes.

Reviews OHIP billings after each clinic. Identifies billing code errors and notifies manager.

Collaborates with appropriate PHS staff to improve work processes and practices e.g. revise electronic medical record data base when needed.

Able to run reports from electronic medical records as requested.

Completes requests for clinic facility maintenance problems and communicates facility issues to all PHS clinic staff who work at the location e.g.

dental, breastfeeding and vaccine program staff.

Performs other duties as assigned which are directly related to the responsibilities of this position.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to occupational Health and Safety.

QUALIFICATIONS

Previous experience in a clinic/medical setting related to duties listed above normally acquired through a combination of relevant work experience and education.
Highly developed customer service and interpersonal skills. Proven ability to work with clients, peers, and superiors while maintaining confidentiality, and professional accountability.
Previous experience with an electronic medical record and/or OSCAR (Open Source Clinical Application and Resource) would be an asset.
Must be proficient in computer and keyboarding skills with an emphasis on accuracy including proficiency in Microsoft Office (Outlook, Word).
Must possess initiative, problem solving skills, accountability and the ability to work independently.
General knowledge of Provincial Acts & Regulations such as Personal Health Information Protection Act, 2004 (PHIPA), Freedom of Information and Protection of Privacy Act (FIPPA); Municipal Freedom of Information and Protection Act (MFIPPA).
Excellent time management and organizational skills. Work planning and priority setting within defined timelines.

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