Manager, IT Business Solutions - Surrey, Canada - Westland Insurance

Westland Insurance

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Head Office (Surrey), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada Req #2246
Monday, May 13, 2024

We're searching for a Manager, IT Business Solutions. Are you searching for new possibilities?

The Westland story is all about growth, and that means plenty of possibility for everyone on our team.

Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment.

As we continue to open new doors, we're inviting amazing people like you to join us.

Discover what's possible, with Westland.

As the Manager, IT Business Solutions, you will be responsible for the support of all Line of Business (LoB) systems.

This includes managing the alignment of business requirements with Westland's business needs and goals, coordinating configuration functions, and ensuring there is consistent and quality level 2 support for all LoB systems.

This key role will be pivotal in driving the team's performance, ensuring efficient operations, and optimizing the delivery of critical services.

Expected Compensation:
The expected hiring range for this role is $101,600 - $127,000, with a 35-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.

Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers.

Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Interested in learning more?

Why you'll love Westland:

An open, flexible and welcoming workplace
Plenty of opportunities to grow and learn
Autonomy to drive your own success
Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
A total rewards program that takes care of your financial, physical, and mental health
Flexible paid Values Days to celebrate days important to you
Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we'll love You:

You have a Bachelor's Degree in Business, Information Technology, Computer Science, or other related fields
You are familiar with software configuration management practices and principles
Working knowledge of the insurance and brokerage industry would be an asset
You have exceptional communication skills, both orally and in visual/written formats
You are extremely detail-oriented and think of yourself as methodical and well-organized
You thrive in fast-paced, dynamic work environments and adapt to evolving business needs

Once here, you'll:

Collaborate closely with the Product Manager and Insurance Broker Operations Specialist to implement efficient solutions that enhance productivity, user experience, and overall performance
Ensure timely and effective resolution of issues, minimizing downtime, and optimizing system functionality
Provide guidance, coaching, and mentoring to team members to foster their professional growth and enhance their technical expertise including supporting training initiatives
Foster a collaborative and inclusive work environment that promotes innovation, growth, and teamwork
Prepare and present regular reports on team performance and key performance indicators (KPIs) and other documentation as required
Undertake any other duties of similar level and responsibility as may be required from time to time

Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people.

Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment.

You will be supported and respected for who you are and for the voice you add to the conversation.

Other details
Job Family Active Jobs and Positions
Pay Type Salary