Lead, Health Informatics - Surrey, Canada - Fraser Health

Fraser Health

Verified Company

Surrey, Canada

4 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Salary range:
The salary range for this position is CAD $ $65.

35 / hour Why Fraser Health?:

Help grow and support the Service Design Coordination portfolio with the opportunity to combine your expertise in Process Design, Business Analysis and IT Service Management in a project-based environment.

Bring your demonstrable experience in performing service management-related activities to support key operational and forward-looking service management responsibilities across the spectrum of ITIL practices.

Specific duties will include process design and maintenance, development and maintenance of internal and vendor-facing documentation, administering access to support contracts and licenses, governance committee participation, and support for development and publishing of communications related to the Service Design Coordination portfolio and its associated projects.

Use your experience in collecting, documenting and interpreting business requirements, along with your experience in translating these into tactical solutions, to recommend, design and implement specific process
- and tool-based improvements to FHA's Service Management model. Specific duties include support for service design and solution assessment & continual service improvement.

Combine your knowledge of Service Design principles with your insight and experience in Process Design to help define strategies and tactics for improvements in FHA Digital Health Service Management.

Specific duties include ongoing development and maintenance of service design, SMO best practices and standards for digital health, and supporting the development and distribution of metrics and reporting.

Bring your passion, skills and experience and be part of a dedicated team of professionals in a role where you can really make a difference

Experience with and knowledge of ITIL Service Management foundations is strongly preferred and will assist in your success in this role.

This position is a regular full time position located at our Central City offices in Surrey, B.C.

A career at Fraser Health will offer you the opportunity to work in a fast growing and exciting organization with professionals who are eminent in their respective field.

We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).

Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Detailed Overview:

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
Serves as a consultant participating on enterprisewide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.
Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff, and coordinates and provides guidance to team members.
Performs complex business and/or clinical process analysis including conducting work flow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs and modifies practical manual and automated business procedures.
Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies

Qualifications
:
Education and Experience
Bachelor's degree in Health Information Science or