Clerk / Csr - Calgary, Canada - Industrial and Commercial Bank of China (Canada)

Industrial and Commercial Bank of China (Canada)

Verified Company

Calgary, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Branch:
Calgary Branch

Reporting to:
Business Manager

Location:
Calgary, Alberta

Responsibilities:

Prepare documents and other documentation logistics for account opening, maintenance and management; verify the authenticity of identifications and signatures
Answer customer enquiries in person and over the phone; serve new and existing customers based upon business manager's instruction
Conduct KYC, annual account review, and other compliance work
Communicate and work with internal stakeholders, such as Operations, Compliance, and Treasury
Check and delivery routine reports
Conduct office administration works including expense reimbursements, supply ordering, courier arrangement, etc
Control branch stationery and its and replenishment
Perform physical checking of office equipment and furniture fixture
Call for services / maintenance of furniture / equipments of the office / premises as needed
Other assignments / projects as directed by Branch Manager

Requirements:

Bachelor's degree or above in business, finance, or related fields
Strong experience in document management and archiving with proof of carefulness, some knowledge of banking products preferred
Strong interpersonal skills and communication skills (verbal and written, Mandarin and English) to communicate with customers and other internal departments
Effective working knowledge in computer software, i.e. wordprocessing, spreadsheet
Able to work under pressure to meet deadlines and handle difficult situations

Job Types:
Full-time, Part-time

Part-time hours: 30 per week

Benefits: