Housekeeping Supervisor - Ottawa, Canada - Hôtel Alt Ottawa

    Hôtel Alt Ottawa
    Hôtel Alt Ottawa Ottawa, Canada

    1 month ago

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    Full time
    Description

    GDI Building Services
    has been a specialized provider of public building maintenance services for
    over 90 years. Our presence in over 20 cities across Canada allows us to offer
    the best operational approach to service, which is proximity. This success is
    based on integrity, respect and care.

    We are currently
    seeking for a Housekeeping Supervisor for one of our prestigious business
    partners, Alt Ottawa Hotel. If you are a
    dynamic, passionate and dedicated person, this job is for you

    Responsibilities:

    · Supervise daily
    operations

    · Provide support and
    collaboration to the multidisciplinary team

    · Provide constructive
    feedback and training techniques to employees

    · Manage and monitor
    payroll, inventory, scheduling and other leadership duties

    · Maintain open communication
    with other operation departments to ensure guest satisfaction

    · Inspect guest rooms,
    public areas, pool, etc. after being cleaned by housekeeping to ensure quality
    standards

    · Provide exemplary
    customer service in your interactions with guests

    ·Ensure the proper
    functioning and safety of equipment

    · Ensure that safe work
    techniques are applied and that the wearing of PPE complies with the procedures
    in place

    · Check and note any
    repairs or damages found in the hotel, both in rooms and public areas; and if applicable,
    complete and forward a repair order to the maintenance department

    · Your participation and commitment will be essential during the weekly
    meetings of the housekeeping department.

    · Have a minimum of 2 years of experience in the hotel industry.

    · Be available to work days, evenings and weekends· Able to work under pressure, make decisions and manage problems effectively.· Has autonomy, dynamism and great motivation.· Sense of initiative and discretion.· Good communication skills.· Excel in customer service and personnel management.· Possess motivational leadership.· Possibility of advancement.· Knowledge of OnQueue hotel system (asset)