Manager, Customer Retention - Toronto

We are looking for a Customer Retention & Subscription Manager to own and grow our subscription business. This role is responsible for improving customer lifetime value by reducing churn, increasing repeat purchases, and optimizing the end-to-end subscription experience. · ...

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts ...

The Customer Retention Coordinator works closely with the Sales Consultants to assist them with lease or finance renewals. · Responsibilities include reaching out to customers at 6 month intervals throughout ownership, contacting service clients for renewals and/or vehicle buy in ...

Join a dynamic team where your voice growth and customer impact truly matter. Provide exceptional customer service to customers expressing interest in cancelling services engage customers through persuasive and empathetic communication to highlight the benefits of remaining with ...

We are looking for an ambassador of Customer Satisfaction and the Canadian Tire Brand to deliver outstanding World Class customer experiences. The successful candidate will be passionate about our customers and the service we provide. · ...

Contact unhappy or at-risk customers to resolve issues and retain them. · ...

We are seeking a Customer Retention Sales Specialist to own a pipeline of at-risk customers and close commitments to stay. · ...

We are looking for a confident and empathetic Customer Retention Specialist to manage customer escalations and strengthen customer relationships. · Contact unhappy or at-risk customers to resolve issues and retain them) · (Monitor and respond to NPS feedback and customer satisfac ...

We are looking for an exceptional customer service agent to join our team. The ideal candidate will have prior customer service experience and strong negotiation skills. · ...

We are expanding in 2026 and strengthening our Retention (Cancel) Team with true closers. This is a sales role where you'll own a pipeline of at-risk customers, uncover the real issue, present the right solution and close a commitment to stay. · Own a book of At-Risk Revenue (ARR ...

We're seeking a highly motivated and results-driven BDC Customer Retention Lead to join our team at our Mississauga Head Office to manage and execute customer retention strategies to maximize sales opportunities and build strong relationships with existing customers. · ...

+ We're hiring a Customer Success Associate to support adoption and retention across our customer base. · + · + ...

At Loopio, we're hiring our first Customer Marketing Manager to build and scale a customer marketing function from scratch. · ...

+Job summary · We are seeking a results-driven, emotionally intelligent professional who thrives in fast-paced, target-focused environments. · +Personally manage a portfolio of at-risk clients. · Lead and inspire a high-performing retention team through coaching, mentoring, and p ...

We are seeking a results-driven, emotionally intelligent professional who thrives in fast-paced, target-focused environments. In this role, you will lead by example—personally managing complex client · "save" conversations while coaching and developing retention specialists to i ...

About BookJane is an award-winning AI-powered workforce optimization platform built for healthcare. We help organizations solve staffing challenges reduce costs and give time back to the people who care for others Our technology supports healthcare teams around the world from exe ...

Category Marketing · Location Toronto, Canada · Job ID 19529 · Company Overview · Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, ...

As a Customer Solutions Account Manager, you will play a critical role in protecting and strengthening client relationships. · ...

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. · ...

Mortgage Specialist - Internal Sales · Toronto, ON · The Internal Sales Specialist serves as the primary point of contact for borrower retention. This role involves engaging with customers who are exploring options like converting, early renewing, refinancing, or porting their mo ...