Dermatology Administrative Assistant - North York, Canada - DermAtelier on Avenue

Description

Seeking an enthusiastic and courteous professional to assist in front desk operations for a fast-paced medical and cosmetic dermatology clinic in Toronto.

This individual will work alongside the Clinic Coordinator and our administrative team to be responsible for the administrative aspects of the medical and cosmetic realms of the practice.

This individual will be one of the first faces of the clinic and is key to its smooth operation and efficient flow of patients.

This is a key position and the team member must be able to demonstrate these requirements:

• Active listening, effective verbal and written communication
• Ability to follow instructions and adhere to established clinic policies
• Consistency, reliability both in attendance and with adherence to clinic operations
• Ability to remain calm and courteous in pressured situations and when communicating with patients
• Highly responsive to requests for medical and cosmetic services in an expedient, productive and efficient manner
• A commitment to team building to assure responsiveness and adaptation to growing dermatologic services
• The strongest possible commitment to high quality care and customer service

General Qualifications:

• 1+ years experience in a medical office, receptionist environment including patient and client frontfacing relations. Preference will be given to those with Dermatology, medical and cosmetic experience.
• Prior experience in medical office operations an asset
• Familiarity operating electronic medical records (Accuro familiarity an asset)
• Familiarity in operation of 3rd party payment systems (Clover familiarity an asset)
• Proficient in Microsoft Word, Microsoft Excel and G-Suite
• College degree preferred or Medical Office Assistant Certificate from an accredited educational facility

Administrative Duties including, but not limited to:

• Answer phone calls with courtesy and address patients' phone queries
• Provide appointment confirmations to patients (experience with Ocean Forms an Asset)
• Verify patient contact and health card information for correct entry into the EMR
• Support clinic staff including Dermatologist (e.g. stocking room supplies, reviewing appointment schedule, tidying exam room after a clinic appointment)
• Obtain test results and documents to facilitate patient care when needed (including biopsy reports; referral consultation letters, imaging results)
• Support high quality daily operations for dermatologist, reception staff, medical aesthetician, nurse(s)
• Perform daily operations as per the DermAtelier on Avenue office practice manual
• Run Sterilizer & Dishwasher & inhouse Laundry when required
• Providing support to patient questions re: clinic retail products & basics of clinicSeeking an enthusiastic and courteous professional to assume day to day front desk operations for a fast paced medical and cosmetic dermatology clinic in Toronto.

  This individual will work alongside the Clinic Coordinator and our administrative team to be responsible for the administrative aspects of the medical and cosmetic realms of the practice.

  This individual will be one of the first faces of the clinic and key to its smooth operation and efficient flow of patients.

This is a key position and the team member must be able to demonstrate these requirements:

• Active listening, effective verbal and written communication
• Ability to follow instructions and established clinic policies
• Consistency, reliability both in attendance and with adherence to clinic operations
• Ability to remain calm in pressured situations and when communicating with patients
• Highly responsive to requests for medical and cosmetic services in an expedient, productive and efficient manner
• A commitment to team building to assure responsiveness and adaptation to growing dermatologic services
• The strongest possible commitment to high quality care and customer service

General Qualifications:

• 1+ years experience in a medical office, receptionist environment including patient and client frontfacing relations. Preference will be given to those with Dermatology, medical and cosmetic experience.
• Prior experience in medical office operations an asset
• Familiarity operating electronic medical records (Accuro familiarity an asset)
• Familiarity in operation of 3rd party payment systems (Clover familiarity an asset)
• Proficient in Microsoft Word, Microsoft Excel and G-Suite
• College degree preferred or Medical Office Assistant Certificate from an accredited educational facility

- _______________________________

Schedule: 2 to 3 days per week (e.g. Mon - Wed; Tues - Thur)


Payment:
Hourly, $18-$20


Other incentives:
skin care product demos, gratis product, complimentary cosmetic procedures and services provided quarterly

Expected start date:
August or September 2023


Job Type:
Part-time

Part-time hours: per week


Salary:
$18.00-$20.00 per hour


Benefits:

• Casual dress
• Company events