Manager, Human Resources - North York, Canada - Flemingdon Health Centre

Sophia Lee

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Description

Job Posting

Manager, Human Resources

About FHC:

Flemingdon Health Centre (FHC) is an engaged and involved member of some of Toronto's most dynamic neighbourhoods; Flemingdon Park, Fairview and Thorncliffe Park.

FHC is a registered charity and an incorporated not-for-profit Community Health Centre (CHC), with a vision of Strong Health
Communities.

Across our three sites, we provide a range of health-related services based on the social determinants of health with extensive community engagement.

We are primarily funded through the
Ministry of Health and Long-Term Care/Ontario Health (formerly: Toronto Central Local Health Integration
Network TC-LHIN).

At FHC, we know that health is about much more than just the absence of disease.

Our approach to community health encompasses the social determinants of health which includes:

education, employment, isolation, food security and social supports, and utilizes a community development model to promote health, prevent disease, and strengthen community capacity.

We value health equity, inclusion, community engagement, accountability & transparency, excellence and collaboration & partnerships.


Generalist with TNO (The Neighbourhood Organization), participates as a member of the management team, and function as the Director's designate as required.


Employment terms:
Regular Full Time (35hrs/week, evening and weekend hours can be expected)


Salary:
$71,562- $81,233 per year along with extended health benefits and HOOPP pension plan


Expected Start Date:
May 2023


Location:
Flemingdon site (May occasionally rotate across other sites i.e., Fairview & Thorncliffe Park)


Reporting to:
Director, Operations and Organizational Systems


Responsibilities include:


Employee/Labour Relations

  • Foster a positive, highperformance culture reflective of FHC's values; particularly openness and trust.
  • Provide consultation, support and coaching on employee relations, performance improvement and employee disciplinary issues to employees and managers.
  • Investigate complaints and potential compliance issues, analyze evidence/information/precedent and advise management on appropriate remedies or course of actions as appropriate.
  • Cultivate a productive relationship with the union; support specific activities related to negotiating, maintaining, and ensure adherence to collective agreement, such as problem resolution, grievance responses/resolution, arbitration prep.
  • Participate in union negotiations.

Talent Acquisition

  • Ensure appropriate risk management due diligence (e.g. professional references, education verification, criminal and/or vulnerable sector checks) is carried out.
  • New hire onboarding (i.e., employment contracts, initiating onboarding process).

Training, Learning and Development

  • Develop and administer TLD program (identifying needs, sourcing and coordinating trainers/facilitators).
  • Promote staff trainings and developmental activities.
  • Coordinate and track participation in TLD activities.
  • Administer and update Learning Management System.

Benefits & Wellness

  • Address employee inquiries about policies and procedures regarding benefit plans, legislation and attendance issues and entitlements.
  • Liaise with benefit and wellness providers and management as it relates to plan design, renewals, etc.
  • Work with the Wellness Committee to plan and coordinate corporate wellness events.
  • Prepare various reports and analyses on benefit trends.

Compensation Administration

  • Coordinate the Performance Evaluation process, including development of tools and resources; coach managers through participation.
  • Develop and update job descriptions.
  • Prepare employment contracts and extensions.
  • Coordinate job evaluations as required.
  • Conduct compensation analyses as required.

Reporting and Outcome Measurement

  • Develop and manage HR workflows and systems; HRIS implementation.
  • Produce and analyze HR metrics including turnover analysis, time off analysis, recruitment results analysis, training activities, exit interview data/information etc.
  • Coordinate HR data collection, reporting and information dissemination.
  • Manage the administration of periodic/annual employee surveys and participate in the analysis and action planning.

Disability Case and Claims Management

  • Provide fullcycle claims management support, including employee communication and documentation.
  • Provide support to Managers in conducting accident investigations, identifying root causes, documentation and followup.
  • Devise and monitor return to work (RTW) programs and options, provide mediation support, communications and advice as required.
  • Identify and advise on trends/problem areas for the organization and recommendations for improvement/prevention.
  • Support management with respect to workplace injury, disability accommodation and modified work issues.

Other

  • Support activities and ensure compliance of the Joint Occup

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