Full Time Front Desk Agent - Nepean, Canada - Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Best Western Plus Ottawa/Kanata Hotel & Conference Centre
Best Western Plus Ottawa/Kanata Hotel & Conference Centre
Verified Company
Nepean, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Full time
Description

Security and Safety:


  • Bondable

Transportation:


  • Public transportation is available

Work Conditions and Physical Capabilities:


  • Attention to detail, Work under pressure

Work Location Information:


  • Urban area

Personal Suitability:


  • Judgement, Reliability, Effective interpersonal skills, Dependability, Organized, Selfstarter

Business Equipment and Computer Applications:


  • Word processing software, Spreadsheet, Internet

Specific Skills:


  • Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Assist clients/guests with special needs, Provide customer service, Answer telephone and relay telephone calls and messages and other duties as assigned by the supervisor.

Work Setting:


  • Hotel

Education:


  • High School
Experience is an asset


Languages:


  • Bilingual preferred
  • The Best Western Plus Ottawa Kanata Hotel and Conference Centre is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law._

Salary:
From $16.00 per hour


Benefits:


  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Morning shift
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay

COVID-19 considerations:
Best Western We Care Clean, Safe Stay programs in place. Training and PPE provided to staff.


Ability to commute/relocate:

  • Nepean, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 2 years (preferred)

- hotel: 1 year (preferred)


Language:


  • French (preferred)

Work Location:
One location
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