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- Designing and implementing strategic plans to reach sales targets
- Developing and promoting weekly, monthly and quarterly sales objectives
- Drafting detailed and accurate sales reports
- Working with Sales team and Internal team to better service our customers
- Establishing a sales training program to train new sales representatives
- Meeting with other directors to ensure all departments are aligned with sales objectives
- Regularly meet with sales team (interritory, by phone or by Zoom) to discuss sales strategies & improvements, gaining greater real estate with existing customers and opening new doors
- Dealing with Special Customer Requirements to build sales, to include: rebate negotiations based on tiered annual volume, free freight, discounts, incentives, etc.
- Resolving account disputes escalated from the Customer Service Manager
- In territory travel with all reps initially (to understand territory/customer nuances & rep approach/challenges), and moving forward, with regions experiencing sales deficiencies
- Travel to some or all of the following trade shows: Toronto Market Week; Atlanta Gifts & Home Furnishings Market (ATL Market), and other US Gift & Home Shows, as required; Paris Maison & Objet (to attend vendor strategic sales meetings, conduct supplier relations, attend vendor dinners & help source lines)
- Hiring & firing of sales representatives & agencies
- Territory divisionalization & sales team expansion
- Establishing sales programs & incentives to promote increased revenues
- Direct national/key accounts sales & administration and insupport of sales representative sold national/key accounts
- Motivating, cultivating and incentivizing rep performance
- Providing leadership to the field representatives, in establishing new market opportunities
- Organize Bi-Annual National Sales Meetings/training through Zoom
- Organizing provision of seasonal sales materials, catalogues & showroom samples for sales representatives with Sales Operations Coordinator or National Sales Manager
- Create marketing campaigns with Director of Marketing & Merchandising
- Report analysis (to determine territory productivity, etc.)
- Software integration support (SalesForce, Brandwise) with Systems Manager
- Understanding of fashion/market trends & styles, and how they relate within the gift industry
- Advanced Microsoft Excel skills
- Entrepreneurial spirit and creative thinker with a dynamic personality, having a strong vision on how to meet core objectives
- Strong engagement in company objectives
- Strong technical/computer skills (with ability to extract reports from company's ERP) and advanced understanding of MS Office applications
- Analytical skills
- Ability to motivate interpersonal skills
- Understanding of overall industry dynamics amongst key manufacturers, distributors, agencies and reps, within Canada and the US
- Have a network of reps (and other industry contacts) to help facilitate hiring of strong rep candidates, across Canada
- Lives in the Greater Toronto Area (GTA), has the ability to travel daily to office in the GTA, if required, or willing to relocate from other parts of Canada
Immediate Start: Director of Sales - Toronto, Canada - Design, Home, Gift and Paper
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