Customer Solutions Specialist - Amherst - goeasy Ltd.

Description

Customer Solutions Specialists are the heartbeat of our business, driving sales and customer engagement to build brighter futures for Canadians. With a passion for helping others and strong communication skills, they build trust with customers through transparent financial solutions. They strive to understand customer needs, educating them on credit-building opportunities and ensuring seamless lease transactions.

A day in the life of a Customer Solutions Specialist involves building rapport with customers through personal interactions, phone calls, and emails. They identify customer needs by interviewing them about their financial situations and match products that best fit these requirements.

The role encompasses: