IT Support Technician Seasonal - Burlington, ON LM A
1 day ago
Job description
Aquiform East is the largest Canadian wholesale distributor serving the pool and spa industry. We take pride in promoting and growing new and innovative products, while providing timely and efficient deliveries to a wide customer base. Our experienced sales team, with deep roots in the industry, supports our commitment to quality and service.
Position Summary
We are currently seeking a Seasonal IT Support Technician to join our IT Department in supporting our Corporate Office, Warehouse, and Retail Store systems. This is a seasonal position from April to August and is for an existing vacancy.
This is an excellent opportunity for a motivated IT professional who enjoys hands-on technical work and delivering exceptional customer service in a fast-paced, multi-location environment.
As our Seasonal IT Support Technician, you will provide front-line technical support across hardware, software, network, and communication systems. This role involves a combination of remote troubleshooting and on-site support at various company locations throughout Ontario.
Key Responsibilities
- Provide help desk support for desktops, laptops, printers, mobile devices, and phone systems (remote and on-site)
- Install, configure, maintain, and troubleshoot Windows and Apple devices
- Support Microsoft 365 administration and user management
- Deploy and support custom and licensed software applications
- Maintain system documentation and IT asset records
- Assist with hardware setup, rollouts, and new system deployments
- Manage software licensing and procurement processes
- Support audio/visual equipment for meetings and corporate events
- Assist with procurement and billing of IT equipment across departments
- Provide rotating after-hours and weekend on-call support
Technical Qualifications
- Strong working knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint, Access)
- Hands-on experience with Windows operating systems and Apple products
- Experience performing PC and Mac hardware repairs and upgrades
- Experience troubleshooting antivirus software
- Experience supporting Android and other mobile devices
- Experience using help desk ticketing systems and remote support tools
- Basic networking knowledge
- Strong ability to troubleshoot effectively over the phone
Education & Experience
- Minimum 1 year of experience in a technical service or IT support role
- Degree, diploma, or relevant industry certifications (A+, Network+, MCP, ITIL, etc.) preferred
Additional Requirements
- Strong customer service and communication skills
- Excellent organizational and multitasking abilities
- Must reside within reasonable driving distance of our Corporate Office in the Burlington area
- Reliable vehicle in good working condition (travel required to locations across Ontario)
- Flexibility to work varied hours as required
If you are a dependable, service-oriented IT professional looking for a seasonal opportunity with hands-on variety and travel, we encourage you to apply.
Aquiform is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Aquiform will work to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.
Job Type: Seasonal
Contract length: 4 months
Pay: From $17.60 per hour
Expected hours: 40 per week
Work Location: In person