Customer Service Representative-Manufacturing industry - Etobicoke
19 hours ago

Job description
To support a growing Customer Service team, we are seeking a professional, detail-oriented Customer Service Representative with experience in corrugated packaging or a manufacturing environment.
This role is ideal for someone who understands production timelines, customer specifications, and the pace of a manufacturing operation — not retail or call centre experience.
Managing customer accounts and order processing
Coordinating with production and internal teams to ensure timely delivery
Handling customer inquiries, changes, and issue resolution
Reviewing specifications and ensuring order accuracy
Maintaining strong, professional communication with clients
Supporting overall customer satisfaction and retention
Required Experience
Minimum 1 year of corrugated packaging customer service experience
OR
2–3 years of customer service experience within a manufacturing or packaging environment
Candidates without manufacturing exposure will not be considered.
Ideal Candidate Profile
Highly organized and detail-focused
Strong written and verbal communication skills
Comfortable working in a structured, process-driven environment
Professional, polished, and customer-focused
Able to manage multiple orders and priorities simultaneously
Compensation-$60-$65k, experience based+Benefits
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