Membership Administrator - Toronto, Canada - Movati Athletic (Group) Inc

Movati Athletic (Group) Inc

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join our Membership Administration team and help build a culture that delivers on the promise we make to our members - feel
welcome, feel
comfortable and feel
healthy.

The
Membership Administrator is a self-motivated, detail-oriented, organized administrative professional, responsible for managing and maintaining our company's membership database and related systems.

The Member Admininstrator works closely with the Finance and Operations teams to ensure all documents and member requests are processed on time and with accuracy.

Duties & Responsibilities:

Completes membership adjustments for all Clubs accurately and timely in membership system
Prepares member invoices as requested
Provide Insurance companies with membership quotes and required documentation
Provide feedback on employee's administrative performance to allow for continued growth, coaching and training
Continual member information maintenance
Prepares and delivers standard and customized reports
Process administrative expectations within strict timeframes allotted
Provide continued administrative and problemsolving support to all levels
Research and provide solutions to procedural and member issues
Ensures consistent adherence to Movati policy & procedures
Assist Club Managers and Club Support with any other duties as assigned
Participates and contributes to team meetings to ensure effective and frequent communication at all levels within the department
Actively shares best practices with Administrators and club operations

Education, Work Experience and Skill Requirements:

Post-secondary education in Business Administration or a related field is an asset
Ability to travel and visit clubs may be required
2 plus years related administration experience and customer service is required
Related industry experience is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Strong interpersonal and communication skills are required
Excellent people skills and a friendly, responsible, serviceoriented attitude are required
Strong organization, time management and problemsolving skills are required
Proven ability to effectively negotiate, troubleshoot and resolve issues
Ability to multitask with mínimal supervision
Discretion and confidentiality are mandatory
Administrative skills are required. Computer proficiency in MS Office, strong Excel skills and an ability to adapt learning to incorporate new technologies

Perks

We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning.