User Support Technician - Edmonton, Canada - NU Ventures Solutions Ltd.

NU Ventures Solutions Ltd.

Verified Company

Edmonton, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks:

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Work Term: Permanent
Work Language: English
Hours: 35 hours per week

Web Technician