Service Lot Attendant - Winnipeg, Canada - Birchwood Lexus
Description
Reporting Relationship:
This position reports directly to the Fixed Operations Manager.
Job Summary:
The state-of-the-art Lexus store opened July 2020 and is located in South Winnipeg at 200 Lowson Crescent.
The new stand-alone, two-story, 41,000-square-foot Lexus store has room for as many as 250 vehicles on-site and brand-new service installations.
The Service Lot Attendant works with the Service Department team to ensure excellent levels of customer service.This position requires a highly trustworthy, reliable, and hard-working car enthusiast to ensure the proper handling and delivery of Birchwood Lexus' customer vehicles.
Shift Details**:
Monday
- Friday, hours to be discussed.
What we need from you:
- Assist and provide support to the Service Consultants when needed
- Act as the "face of the dealership" when delivering customer vehicles; upholding exceptional customer service
- Navigate the city; ensuring city laws are followed accordingly
- Build customer rapport and assist with other duties as assigned
Qualifications:
- High attention to detail with proven time management and organizational skills
- Relationship expert with a demonstrated commitment to customer satisfaction
- Thrive in a collaborative environment where team support is encouraged
- Automotive background and Customer Service experience are preferred, but not required
- Ability to navigate the city of Winnipeg, with the ability to work independently
- Valid driver's license, clean driving record, and transportation to work
Our 23 franchises include three state-of-the-art collision repair centres and four Birchwood Credit Solutions locations, and offer sales, services, and parts to meet our customers' automotive needs.
We're a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also our unparalleled commitment to team members, customers, partners, and neighbourhoods.
At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement and generosity.Birchwood is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
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