Medical Receptionist - Toronto, Canada - Don Valley Health and Wellness

Description

Don Valley Health and Wellness is located in the atrium of the Danforth & Pape Medical Centre in Toronto right by the Pape Subway station.

We're a progressive, full service 6,000 sq. ft. orthopedic and allied healthcare facility.

Our team consists of over 25 full time staff, including members of various allied health disciplines and onsite orthopedic surgeon.

A well-established community-based centre with a 20-year operating history delivering excellent outcomes.

At DV Health & Wellness, we provide our team with full support ensuring personal and professional goals are achieved. This includes assistance with scheduling, patient reminders, claims processing, invoicing, marketing, education and more.

We are seeking an energetic and dynamic Medical Receptionist who likes working in an exciting, multidisciplinary team environment.

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting thirdparty claims.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Greek speaking is a an asset.
• Experience is online submission is a must.

Skills and Qualifications:

• Multitasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus
• Minimum 1 year relevant experience.
• Holder of Medical Receptionist Diploma

Salary:
From $20.00 per hour


Schedule:

• Day shift

Application question(s):

• Do you have experience in online submission for extended health?

Experience:

Medical Receptionist: 1 year (required)


Work Location:
In person