Inside Sales Representative - Dartmouth, Canada - Mitten INC

Mitten INC

Verified Company

Dartmouth, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who We Are
Mitten is the original Canadian manufacturer and market leader of vinyl siding.

Our continued focus on operational excellence has set the industry benchmark for service, quality, performance and design, backed by the best in class lifetime warranty.

As a coast to coast distributor of premium exterior building products we are the link between architects, builders and installers providing an endless variety of business and design solutions.

As part of the Cornerstone Building Brands family, we are the largest manufacturer of exterior building products in North America.

Our Canadian made vinyl siding has the largest and boldest colour palette in the industry and our colour matched aluminum, shake, stone, and accessories provide the perfect complements and finishing touches to any project.

Our products maximize curb appeal and benefit installers by minimizing labour requirements.

Mitten Building Products is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market.

Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you've come to know and trust.

We have endless building product options from standard to specialty to customized to whatever you're looking for. But it's our service capabilities that sets us apart.
Our building solutions are the cornerstone of the communities we serve.

We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

Why Join Our Team

Our employees are empowered to make a meaningful impact on our success while pursuing a wide range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry leader.

What You Can Expect from our Company:

You will be Part of a Winning Team
You Can Capitalize on Your Opportunities and Make an Impact
You Will Be Well Rewarded for Your Contributions to our Success
You'll work for a growing company with an excellent reputation in our sector for providing great products and customer service
Competitive and tangible rewards that provide fair compensation relative to expectations and effort including base earnings, benefits for you and your family, and contributions toward your retirement savings
Additional performancebased compensation depending on your role
Competitive vacation time and flexibility in work schedules and location consistent with your role
Resources and support to help you manage your personal wellness

What the Company Expects of our Team:

Bring yourself fully to work each day
Playing your role on the team so together we Win as One
Welcoming and Driving Change to support our continued evolution
Help drive the success of our Canadian Business through living our universal core values
Making an Impact to ensure our continued success

POSITION OVERVIEW

RESPONSIBILITIES

Answer and direct phone calls to designated personnel.
Assist customers and sales representatives with all inquiries pertaining to product, shipping, warranty, etc.
Communication with marketing and pricing department regarding customer pricing issues.
Product knowledge to assist dealers with part and/or install inquiries.
Handling cash, credit, and debit and processing transactions.
Prepare a daily schedule of orders and distribute them to branch warehouse staff.
Communication with warehouse when dealing with shipping errors and discrepancies.
Effectively supporting issues related to deliveries such as late shipments, shortages, and/or damaged products.
Prepare all required paperwork for freight claims and arrange for appreciate credit, or reshipment (if applicable) resulting from damaged product on shipment.
Create and manage order entries.
Process credit/invoices for customers when required.
As required, complete other tasks given by Branch Manager.

QUALIFICATIONS

EDUCATION

Completion of college/vocational or technical training (Grade 12 or GED as a minimum)
Knowledge of building materials and construction techniques is an asset.
Computer literate; Proficiency in using the Office Suite of products including (Word, Excel, and Outlook)

SKILLS AND ATTRIBUTES

Customerfocused attitude with a high level of professionalism and discretion
Excellent communication, interpersonal skills, and ethics
Attention to detail and elevated level of accuracy.
Excellent administrative, organizational, time management and prioritizing skills
Dedicated team player that can work effectively with their own team as well as other departments to achieve goals.
Able to handle a fast paced, demanding environment and to act with urgency when necessary.

Mitten Inc. is also committed to providing an inclusive and barrier free recruitment and selection process. Applicants should advise Huma