Box Office Lead - Toronto, Canada - The MRG Group

The MRG Group

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_Box Office Lead_

_AdmitONE (an MRG Group company)_

_Toronto, Ontario_
AdmitONE is a fast growing ticketing company that has become an industry leader in hospitality, events, and live entertainment.

AdmitONE, an MRG Group company, is not just a ticketing company, it's an experience portal built by event & experience creators.

This foundation; decades of industry knowledge and experience in promoting, venue management, ticketing, marketing, media relations and artist representation allows AdmitONE to deliver customers Positive, Shareable Experiences when discovering and purchasing tickets.

In addition to the core functionality of selling tickets to events, the product roadmap includes everything from an integrated back-end dashboard to travel and DIY products while ensuring we service 110% of user and customer needs of today and tomorrow.

As we continue to grow, we are looking to add a dynamic Box Office Lead to our AdmitONE business.

The Box Office Lead will provide on site support to AdmitONE clients and venues in execution of events from a Box Office perspective.

Responsibilities:

Maintain a positive and proactive approach to ticketing activities at the Box Office with a strong commitment to superior customer service
Provide support and assistance to the General Manager in all areas of Box Office and ticketing operations including ticket processing using AdmitONE
Work at Offsite venues to sell or issue event tickets.
Inventory Management (releasing holds, processing paid and comp sales)
Settlement and Event reporting
Communicate with QET FOH supervisor and production manager preshow to ensure all event information is received and understood
Help to schedule and hire part time box office personnel
Some travel may be required from time to time.
Other duties as required

Must-haves

Our shows and events take place in the evenings, during weekends and on holidays. As a result, flexibility to work these shifts is required
While this role will be located primarily at the Queen Elizabeth Theatre, flexibility to work box office at other various venues throughout may be required
Excellent written and verbal communication skills
Accuracy and strong attention to detail
Ability to maintain strong relationships with those both inside and outside the business
Innovative, creative and critical thinking
Problem solving and analytical abilities
Project management, multitasking, and time management
Ability to work well with a team or individually

Schedule:
Part-time (Available to work evenings, weekends and holidays)

Reports to:
General Manager, AdmitONE

Wage:
$20/Hr

We thank all who apply, however only those selected for interviews will be contacted.

Job Type:
Part-time

Part-time hours: 25 per week

Salary:
From $20.00 per hour

Benefits: