Support Worker - Ottawa, Canada - Cornerstone Housing for Women

Cornerstone Housing for Women

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

VISION:

Everyone has a home in a community that supports them to live with dignity and hope.

MISSION:

Cornerstone provides a continuum of housing support for women and gender-diverse people that is inclusive and reduces barriers.

COMMITMENTS:

Social Justice - A leader in ending homelessness. Collaboration - Strong partnerships to meet diverse needs. Equity, Diversity, and Inclusion - A culturally competent and inclusive organization. Respect - Sharing, caring communities that support physical, mental, and spiritual well-being. Organizational Excellence - A strong foundation for our work.

EQUITY, DIVERSITY, and INCLUSION STATEMENT:

Cornerstone Housing for Women is committed to building a team that reflects and embodies the diversity of the communities we serve and where all staff feel valued, respected, and supported.

We are striving towards cultivating a diverse, anti-racist, inclusive, accessible, respectful, and equitable workplace.

Cornerstone is an Equal Opportunity Employer. We thank all applicants for your interest in joining Cornerstone.
No phone calls please. We appreciate your understanding.

JOB DESCRIPTION:

The Support Worker provides individualized support to Cornerstone residents. Client needs are assessed, a service plan is developed and the resident is referred to appropriate community resources. The service is flexible and resident-centered to meet the unique situation of each woman.

The Support Worker aids in the following life domains:

basic needs; activities of daily living including maintenance of personal and communal space; physical and mental health; housing; financial; social; spiritual; legal; educational and vocational.

The Support Worker follows the individualized plan as developed by the Case Manager and works with other team members to assist residents to meet their goals.

RESPONSIBILITIES:

Works with other Cornerstone staff, students, and volunteers to develop a warm, accepting, nonjudgmental and respectful atmosphere in the residence
Models a creative, problemsolving approach with the ultimate goal of assisting residents to sustain housing with Cornerstone and to reach their individual goals.

Assessment and Planning

Takes part in orientation of new residents
Develops supportive, respectful, and collaborative relationships with residents

- identifies potential risks to maintaining their housing

Resident Support Services

Actively uses effective listening skills
Implements early intervention plans
Proactively prevents and intervenes in crises
Provides guidance, encouragement, and information about community resources
Coaches and models independent living skills in individual and group activities
Collaborates with Case Manager to implement individualized resident plans
Participates in movein/moveout plans
Accompanies residents to appointments
Facilitates resolution of conflict and complaints
Monitors and assists with residents' medication routines
Facilitates resident' gatherings
Ensures cleanliness, health, safety, and good repair of residence and individual tenants' units by carrying out basic household chores, emergency health and safety procedures, and regular manual tasks as necessary
Assists residents to create a natural support network of friends, family, and significant others
Advocates for and assists residents to access community services
Other related duties as required

Community Relations

Collaborates with community services to support resident plans
Assists in the orientation and guidance of students and volunteers
Carries out a collaborative and welcoming relationship with agency partners, volunteers, donors, and the community at large
Liaises with police, ambulance, fire, and emergency services when necessary
Facilitates and participates in the development of activities for all Cornerstone residents

Administration

Maintains uptodate resident files
Books shifts as required
Completes any reports/documentation as requested by Manager
Carries out approved fire and health and safety plans
Participates in staff meetings and training sessions as required

Other

Performs other related duties from time to time as assigned
Carries out approved fire and health and safety plans

QUALIFICATIONS:

College or University education in a social services field or equivalent
Minimum oneyear related employment experience
Demonstrated experience with socially disadvantaged women
Bilingualism (French and English) preferred
Satisfactory Police Records Check for the Vulnerable Sector

SKILLS:

Proven sensitivity to and understanding of the needs of women experiencing homelessness, poverty, trauma, abuse, mental illness, addictions, discrimination, new arrival, and other personal and systemic challenges to independent living
Ability to work with women of diverse cultural and religious backgrounds
Ability to meet the physical and psycholo