Facility & Maintenance Attendant - Calgary
2 days ago
Job description
About Vivo
Vivo is more than a community center — we're a living lab and a registered charity dedicated to igniting a mindset to LIVE for healthier generations.
Located in North-Central Calgary, our facility offers a wide array of programs, events, and wellness initiatives for all ages and abilities.
Through our Collaborator — an innovation hub that co-creates community-led healthy living solutions — we are reimagining what it means to live well, together.
At Vivo, WeEmbrace curiosity, creativity, and inclusion.
Learn from every voice, action, and story.
Live our values boldly, every day.
Role
The role of Facility & Maintenance Attendant will build and maintain all aspects of what keeps Vivo operating seamlessly across the facility and community and create inspiring and innovative spaces that bring Vivo's mission to life.
You will have a strong technical and mechanical background to troubleshoot a variety of operational tasks and champion continuous improvement to ensure internal processes and procedures help achieve Vivo's business goals.
Hours:
Full-time – 40 Hours per week
Part-time – Up to 32 hours per week
Reports to:
Facilities & Environment Manager
Responsibilities
Facility Maintenance & Operations
Maintain high standards of cleanliness through janitorial tasks such as washroom sanitation, dressing room cleaning (including officials' rooms), and general upkeep of arena and surrounding grounds.
Perform facility upkeep and repair duties including painting, drywall patching, light replacement, and installation of custodial hardware to maintain a professional and welcoming environment.
Conduct maintenance and servicing of arena equipment (including ice surfaces), aquatic systems, facility infrastructure, and outdoor grounds to uphold operational standards.
Accurately document readings from ice plants, boilers, and pool chemistry tests to support regulatory compliance and operational transparency.Demonstrate knowledge of and responsiveness to building management systems (BMS), contributing to efficient facility operation and early issue detection.
Equipment & Event Setup
Set up hockey nets and gymnasium equipment daily to ensure readiness and support a seamless guest experience.
Assist in setting up event-specific infrastructure as outlined in daily event packages, ensuring smooth and timely execution of facility bookings and programs.
Safety & Compliance
Maintain a professional appearance by wearing the required uniform, including ice grips and steel-toed boots or shoes, to support workplace safety and guest trust.
Support a safe and compliant working environment by following all Vivo Health and Safety guidelines and best practices.
Customer Service
Engage guests with a welcoming, helpful, and professional demeanor, serving as a visible and approachable representative of the facility.
Respond to public inquiries and concerns related to facility operations and safety with clarity, empathy, and a solutions-focused approach.
Team Leadership and Continuous improvement
Consistently reflect and reinforce the organization's vision, values, purpose, and strategic outcomes in interactions with staff, guests, and contractors.
Collaborate with team members to design, test, and implement tools and materials that enhance operational effectiveness and service delivery.
Pursue continuous professional and personal development to meet evolving organizational competencies and service expectations.
Model resilience, initiative, and teamwork in day-to-day operations and during periods of high demand or change Act as a trusted advisor and coach to colleagues, continuously challenge and champion standards of excellence in integrated work practices to enhance customer experience, organizational accountability, productivity and sustainability
Please visit our careers page to see more job opportunities.
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