Field Service Manager - Mississauga, Canada - American Services Group

Description

American Restaurant Service is looking to add a Field Service Manager to our team.


Key Responsibilities:

As a core member of the operations team and in support to the Manager of Operations, the Field Service Manager will be performing a combination of the following duties:

• Ensure clients are provided with a high level of service through supervision and coordination of activities by Subcontractors and Field Service Supervisors.
• Respond quickly and efficiently to all operational requests and customers concerns.
• Perform internal audits, prepare reports of findings, and maintain records of corrective actions.
• Inspect facilities to ensure cleanliness standards are met.
• Follow up with cleaners /Subcontractors and Field Service Supervisors to ensure they are completing all required tasks and are in compliance with the Scope of Work for each facility.
• Perform other duties as assigned.

Job Requirements:

• Ability to communicate effectively in English verbally and in written form with both internal and external reps at all levels.
• Ability to work in a fast paced environment.
• Ability to work independently and as a team.
• Available to work flexible schedules

- late evenings, early mornings

• Experience in commercial cleaning, restaurant cleaning experience is a plus, capable of identifying deficiencies in cleaning service level during routine quality control audits.
• Ability to engage with customers and cleaners with different backgrounds.
• Flexibility to travel across Canada to meet with clients and subcontractors.

Salary:
From $45,000.00 per year


Benefits:

• Dental care
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift

Work Location:
On the road